Senior/Staff Product Manager, MSP

🕒 March 9

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Logo of Horizon3.ai

Horizon3.ai

51 - 200 employees

Founded 2019

Horizon3.ai's mission is to help you find and fix attack vectors before attackers can exploit them. NodeZero, our autonomous penetration testing solution, enables organizations to continuously assess the security posture of their enterprise, including external, identity, on-prem, IoT, and cloud attack surfaces.

📋 Description

• Define and execute the product strategy for MSP and MSSP customer segments • Own the vision and roadmap for MSP/MSSP-focused features, including multi-tenancy, delegated administration, security operations workflows, reporting, billing enablement, compliance support, and automation • Drive product capabilities that support SOC workflows, alert triage, case management, automation, reporting, and integration into existing MSP/MSSP tooling ecosystems • Define features that enable partners to meet regulatory and industry compliance requirements across their customer base • Partner with Sales and Finance to shape packaging, pricing models, and service enablement strategies that support MSP resale, bundled offerings, and recurring revenue growth • Develop and maintain a transparent, outcome-driven roadmap that balances partner requests, technical investments, market differentiation, and revenue impact • Engage directly with key MSP/MSSP customers, participate in QBRs and advisory boards, and incorporate structured feedback into product planning • Collaborate closely with Engineering, Security, Support, Marketing, and Customer Success to ensure successful feature launches, enablement, documentation, and adoption at scale • Define and monitor KPIs including partner activation, feature adoption, operational efficiency gains, revenue contribution, churn reduction, and NPS within the MSP/MSSP segment

🎯 Requirements

• 7+ years of Product Management experience, with at least 3+ years building products for MSPs, MSSPs, or B2B cybersecurity platforms • Deep understanding of cybersecurity domains such as endpoint security, threat detection & response, vulnerability management, identity security, or SIEM/SOC operations • Strong knowledge of MSP/MSSP operating models, including multi-tenant environments, service delivery workflows, and recurring revenue models • Experience building scalable SaaS solutions with multi-tenant architecture and role-based access control • Proven ability to define packaging and monetization strategies for channel or service-provider-led distribution • Demonstrated success influencing cross-functional stakeholders at senior and executive levels • Data-driven decision-making skills with experience using product analytics and operational metrics to guide prioritization • Excellent communication skills with the ability to translate complex security and technical concepts into business value • Experience working in Agile/Scrum environments and leading cross-team initiatives • Comfort operating at both strategic (vision, positioning, revenue impact) and tactical (feature definition, requirements, trade-offs) levels

🏖️ Benefits

• Health insurance • Vision care • Dental care • Competitive salary • Flexible vacation policy • Parental leave • Growth opportunities • Inclusive team • Innovative culture • Remote work

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