Senior SysOps Engineer

🕒 April 4

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OneStream Software

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

💸 Finance

🏢 Enterprise

💰 Series B on 2021-04

Software • Finance • Enterprise

OneStream Software is a financial software solutions provider that specializes in streamlining financial consolidation, reporting, and planning processes for businesses. Their platform is designed to enhance organizational efficiency by integrating various financial functions into a single, easily manageable system, thereby enabling businesses to make informed decisions based on real-time financial data.

📋 Description

• Deliver automated and scalable solutions that yield operational efficiencies for Cloud Operations engineers. • Drive operational outcomes aligned to department SLA, cost, and automation effectiveness targets. • Lead the orchestration of customer environment implementations and migrations. • Perform and oversee Platform and AI Services environment upgrades and maintenance. • Serve as a senior escalation point for complex issues, leading root cause analysis and driving long-term remediation. • Provide technical guidance and mentorship for early and mid-career engineers. • Create, review, and update operational workloads and standard operating procedures. • Consistently deliver high-quality solutions and implementations on time. • Monitor customer environments through Azure, telemetry services, alerting, and logging to ensure proactive issue detection and resolution. • Identify opportunities for process optimizations and automation where applicable to improve reliability, reduce manual effort, and increase operational efficiency. • Participate in on-call rotations, lead incident response, and post-incident reviews. • Lead incident communications for complex events, authoring post-incident reviews and driving remediation plans across teams. • Perform Disaster Recovery testing and contribute to compliance readiness. • Foster cross-functional collaboration with Platform, Cloud, and Customer Support Teams. • Participate in testing and implementation of pre-released products and services. • Provide exceptional customer service through effective communication, technical expertise, and ownership of customer outcomes.

🎯 Requirements

• BS/BA in Computer Science, Engineering, or relevant field, or equivalent professional experience. • 7-10 years of experience in cloud operations, infrastructure engineering, or a related role, with increasing responsibility. • Strong experience in the analysis, implementation, and operation of enterprise IT systems and cloud systems. • Deep understanding of cloud infrastructure, operating systems, networking, and security concepts. • Strong knowledge of Infrastructure-As-Code concepts and tooling (Terraform, CloudFormation templates, Bicep or ARM templates). • Proficiency with AI-assisted development tools (e.g., Claude, Cursor, GitHub Copilot), including the ability to critically evaluate, validate, and operationalize generated outputs. • Infrastructure automation using PowerShell, Terraform, REST, etc. and familiarization with supporting tools such as ARM/Bicep templates, Kusto Query Language (KQL), and Azure Policy. • Solid experience with IT Compliance requirements, control-driven policy and process design, and development of operational and security guardrails. • Proven ability to work independently, prioritize effectively, and manage complex technical initiatives. • Excellent written and verbal communication skills, with the ability to explain technical concepts to diverse audiences. • Certifications: Microsoft Azure Az-104 or demonstrated equivalent Azure administration competency.

🏖️ Benefits

• Vision • Medical • Life • Dental • 401K