Hotel Engine
201 - 500 employees
Founded 2018
🛍️ eCommerce
🚗 Transport
💰 $65M Series B on 2021-12
eCommerce • Transport • Travel
Hotel Engine is a powerful platform that simplifies business travel by allowing companies to easily book, manage, and save on travel needs. The platform offers access to over 750,000 hotels globally, enabling seamless reservations for various group sizes, from small teams to large corporate events. With features like centralized reporting, flexible payment options, and dedicated support, Hotel Engine aims to streamline the travel experience for both organizations and individual travelers, ensuring significant savings in time and money.
Senior ARI Specialist
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🔥 8 minutes ago
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Hotel Engine
201 - 500 employees
Founded 2018
🛍️ eCommerce
🚗 Transport
💰 $65M Series B on 2021-12
eCommerce • Transport • Travel
Hotel Engine is a powerful platform that simplifies business travel by allowing companies to easily book, manage, and save on travel needs. The platform offers access to over 750,000 hotels globally, enabling seamless reservations for various group sizes, from small teams to large corporate events. With features like centralized reporting, flexible payment options, and dedicated support, Hotel Engine aims to streamline the travel experience for both organizations and individual travelers, ensuring significant savings in time and money.
📋 Description
• Own rate loading inquiries and tickets piped into the ARI Intake board, from triage through resolution — driving accuracy, turnaround time, and stakeholder communication across every request. • Investigate, diagnose, and resolve complex rate discrepancies across our supply systems, including GDS-sourced rates and direct-loaded property content. • Write and maintain SQL queries against our data warehouse to validate rate accuracy, surface gaps in coverage, and answer ad-hoc questions from Sales, Partnerships, and Supply leadership. • Build Python scripts and automations to streamline repeatable rate-loading and audit workflows — reducing manual effort and improving consistency. • Maintain and extend Salesforce-based reporting and workflows used to track partner rate programs, requests, and lifecycle. • Develop weekly and monthly dashboards covering rate quality, coverage, and operational performance against SLAs. • Partner with Sales, Account Management, and Supply leadership to translate rate signals into action — flagging risks, recommending interventions, and helping prioritize engineering and partner outreach. • Build and own SOPs and process documentation as rate operations scale. • Identify automation and process-improvement opportunities and lead them to completion in partnership with Engineering and Data.
🎯 Requirements
• 3+ years in a technical operations, business analyst, or analytics role — ideally with exposure to rate management, pricing operations, or inventory operations. • Strong working proficiency in SQL — you can independently write queries against a modern warehouse (Snowflake, Redshift, BigQuery) to investigate and validate data. • Hands-on experience with Salesforce — reports, dashboards, and ideally light flow / object configuration. • Python proficiency — comfortable writing scripts to manipulate data, hit APIs, and automate repeatable workflows. (You don't need to be a software engineer, but you write real, reusable code.) • Strong analytical instincts paired with a “driver, not passenger” ownership mentality. • Excellent written and spoken English, with the communication chops to work cleanly across U.S.-based Sales, Supply, and Engineering teams. • Comfortable operating remotely and managing your own throughput in a fast-moving environment.
🏖️ Benefits
• Compensation: Competitive base pay tied to role and experience, with opportunities for bonuses, commissions, and equity. • Benefits: Check out our full list at engine.com/culture. • Environments for Success: Different roles have different needs in terms of the environments that drive success which is why we have a hybrid-hub model. Whether you are in one of our amazing offices or fully remote, we’ll make sure you have what you need to succeed.
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