ServiceNow Developer

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Logo of HR POD - Hiring Talent Globally

HR POD - Hiring Talent Globally

11 - 50 employees

Founded 2023

👥 HR Tech

🎯 Recruiter

🤝 B2B

HR Tech • Recruitment • B2B

HR POD is a leading premium global recruitment agency dedicated to elevating human resource management services. With a focus on helping companies strategize and build robust HR frameworks, HR POD specializes in recruitment, training, and performance management. They pride themselves on serving a diverse client base, particularly in the tech industry, and adopt a data-driven approach to optimize HR practices that align with organizational goals. Their commitment to integrity, customer satisfaction, and excellence positions them as a reliable partner in enhancing talent acquisition and retention strategies for businesses worldwide.

📋 Description

• Configure, customize, and enhance ServiceNow modules, including ITSM, ITOM, HRSD, and CSM, through UI Policies, Business Rules, Client Scripts, and Script Includes. • Design, develop, and implement complex workflows and process automations using Flow Designer and Workflow Editor. • Support and optimize ITSM, ITOM, Analytics, CMDB, and Discovery capabilities across the platform. • Provide architectural guidance and contribute to the long-term evolution and scalability of the ServiceNow platform. • Design, develop, and maintain Scripted REST APIs within scoped applications. • Develop, troubleshoot, and maintain ServiceNow scripting solutions using Glide APIs, including GlideRecord, GlideSystem, and GlideAjax. • Build and maintain integrations with third-party systems using REST/SOAP APIs, Integration Hub, and JDBC. • Design and develop custom Service Portal pages and widgets using HTML, CSS, AngularJS, and Bootstrap. • Collaborate with stakeholders and business analysts to gather requirements and translate them into scalable technical solutions. • Perform unit testing, support UAT activities, and participate in code reviews to ensure quality, performance, and maintainability. • Manage update sets, platform upgrades, and patch deployments while minimizing business disruption. • Maintain comprehensive technical documentation, including configurations, process flows, integrations, and operational procedures.

🎯 Requirements

• 4+ years of hands-on experience in ServiceNow development and administration. • Strong knowledge of JavaScript (client-side and server-side), Glide APIs, HTML, CSS, and SQL. • Proven experience designing and developing Scripted REST APIs within scoped applications. • Strong ability to develop, troubleshoot, and maintain ServiceNow scripts across both client-side and server-side components. • Hands-on experience with Glide APIs, including GlideRecord, GlideSystem, and GlideAjax. • In-depth knowledge of ServiceNow modules, including ITSM, ITOM, CMDB, and related platform capabilities. • ServiceNow Certified System Administrator (CSA) and/or Certified Application Developer (CAD) certifications are highly preferred. • Experience working within Agile/Scrum development environments. • Excellent communication and stakeholder management skills, with the ability to engage effectively with both technical and non-technical teams.

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