Senior Functional Consultant – D365 CE (Field Service, Sales)

Job not on LinkedIn

🔥 34 minutes ago

🇮🇳 India – Remote

⏰ Full Time

🟠 Senior

🤑 Sales

👻 Ghost score 10%

What it means: the chance that no one is really hiring for this job.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

Apply Now

Find Similar Remote Jobs

HSO

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 1987

We help companies modernize business operations, adopt intelligent automation, deliver real-time performance insights and connect the enterprise – accelerating the impact of digital transformation. Founded in 1987 and recognized as a trusted advisor, HSO is one of the world’s top business solution and implementation partners, large enough to serve, small enough to care.

📋 Description

• Gather, analyse, and document business requirements related to Dynamics 365 CE, Field Service, and Sales • Configure and support D365 CE applications based on business requirements • Provide functional expertise in Microsoft Dynamics 365 Field Service and Sales modules • Understand and map business processes into functional solutions within Dynamics 365 • Support configuration of Field Service functionalities, including work orders, incident types, resource scheduling, booking, and service agreements • Configure and support Sales functionalities, including lead management, opportunity management, accounts, contacts, and sales processes • Prepare functional specifications and collaborate with technical teams for customisations and integrations • Coordinate and execute User Acceptance Testing (UAT), including test scenario preparation, test case validation, and defect tracking • Perform business validation to ensure the configured solution meets business expectations • Work closely with business stakeholders, developers, QA teams, and project managers • Provide functional support, troubleshoot application issues, and recommend process improvements • Support deployment activities, documentation, and post-implementation functional assistance

🎯 Requirements

• 8+ years of overall experience in Microsoft Dynamics 365 CE / CRM functional consulting • Strong hands-on experience in Dynamics 365 Field Service and Sales modules • Experience in functional configuration, customisation support, and business process mapping • Strong understanding of Field Service processes, including work orders, resource scheduling, bookings, and service management • Good understanding of Dynamics 365 Sales processes, including leads, opportunities, accounts, contacts, and sales pipeline management • Experience in requirement gathering, functional documentation, and stakeholder management • Hands-on experience in UAT coordination, testing, and business validation • Ability to work closely with technical teams to translate business requirements into functional solutions • Strong analytical, problem-solving, and communication skills • Experience working on end-to-end D365 CE implementation and support projects • Knowledge of Microsoft Power Platform, including Power Apps, Power Automate, and Dataverse • Understanding of integrations with other Microsoft Dynamics 365 applications • Experience in Agile/Scrum delivery methodologies • Microsoft Dynamics 365 certifications will be an added advantage • Ability to independently manage functional discussions and stakeholder expectations • Comfortable working with global teams in a remote delivery environment • Should be proactive, detail-oriented, and capable of driving functional deliverables

📊 Check your resume score for this job

Improve your chances of getting an interview by checking your resume score before you apply.

Upload Resume