Senior Business Operations Manager

🕒 February 27

🇿🇦 South Africa – Remote

⏰ Full Time

🟠 Senior

⚙️ Business Operations

👻 Ghost score 55%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Huble

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2013

📣 Marketing

☁️ SaaS

💼 Consulting

Marketing • SaaS • Consulting

Huble is a leading marketing strategy agency specializing in the implementation and optimization of HubSpot CRM solutions. With over 10 years of experience, Huble provides a comprehensive suite of services, including HubSpot CRM implementations, AI transformation services, marketing and creative strategies, sales and revenue enhancements, website design, and customer experience optimization. The company is ISO/IEC 27001:2022 certified for information security management, ensuring both client and its own information assets remain secure. Huble operates globally with 7 offices and is recognized as the #1 ranked marketing strategy agency on G2. com. It aims to empower businesses by developing strategic solutions tailored to specific industry needs, from real estate to educational institutions.

📋 Description

• Lead key operational initiatives and drive projects through completion • Lead and develop a small business operations team • Structure work, manage dependencies, keep stakeholders informed, and deliver on time • Drive organisational growth and change initiatives • Maintain business-as-usual operations during structural, process, and toolset changes • Communicate changes to relevant teams and monitor daily operations • Create alignment and synergy between teams • Own Huble's data and reporting capabilities, including Board and Monthly Business Review reports • Establish KPI reporting infrastructure and analyse performance data for business improvement • Build models, translate complex datasets into actionable insights, and oversee operational budgets • Own TeamLeader Orbit and influence internal tool usage across the organisation • Improve automation and process efficiency and reduce siloed systems • Own internal knowledge management infrastructure • Define and document business processes with the leadership team • Maintain the Huble Digital Process Register for ISO 9001 compliance • Maintain proposition templates in TeamLeader Orbit • Measure process health and recommend cross-departmental efficiency improvements • Ensure operational infrastructure supports new services and products • Coach and mentor direct reports, set expectations, provide feedback, and support team development

🎯 Requirements

• Bachelor's or master's degree in business administration, operations management, or a related field • At least 7 years of experience in business operations • Experience managing and developing team members, including coaching, delegation, and accountability • Strong project management skills, including structuring complex initiatives, managing dependencies, and driving delivery across competing priorities • Experience owning data and reporting infrastructure end-to-end, including dashboards, models, and reporting • Proficiency with data tools; BigQuery or similar data warehousing platforms highly advantageous • Hands-on experience with PM/PSA systems • Familiarity with HubSpot beneficial • Experience designing, documenting, and managing business processes, ideally within an ISO 9001 or similar quality management framework • Experience with budgets and financial tracking • Experience with automation tools and replacing or augmenting manual processes with scalable solutions • Already integrating AI into day-to-day work • Legal right to work and current residency in South Africa

🏖️ Benefits

• Remote work within the country of employment • Power station for loadshedding support • Home office budget for a desk and chair • Choice of MacBook or Windows laptop, plus monitor and mouse • 18 days of annual leave • 2 extra days for special occasions such as a birthday • Huble swag • Subsidized medical aid