AI Incubator Program Lead, SME

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Hubnex Labs

WebsiteLinkedInAll Job Openings

51 - 200 employees

☁️ SaaS

🏢 Enterprise

SaaS • Enterprise • Consulting

Hubnex Labs is a leading IT consultancy that provides innovative solutions to address modern challenges for businesses. The company emphasizes a client-centric approach to design tailored solutions that keep businesses competitive in the ever-evolving digital landscape. With established offices in India, the UAE, and the USA, Hubnex Labs supports global businesses through technology development to enhance growth. They offer services such as SaaS development, data analytics, and integration solutions while ensuring quality, timely delivery, and customer satisfaction.

📋 Description

• Define and document incubator intake processes, SME consult workflows, and PoC tracking mechanisms • Write and maintain 5–10 Self-Service Playbooks for VA employees at varying technical levels • Develop and execute a Communication Plan to announce the incubator VA-wide • Facilitate requirements-gathering sessions with VA stakeholders; manage follow-through on action items • Triage intake requests and own status communications back to requesters • Conduct and document SME consults — targeting 20+ per period of performance with >4/5 satisfaction • Coordinate four AI Lab proof-of-concept efforts with measurable outcomes • Author User Satisfaction Reports for each SME consult; manage VA review/approval cycle • Track satisfaction metrics and report on incubator effectiveness

🎯 Requirements

• 5+ years in program or product management, ideally in federal IT or digital transformation • Experience standing up or operationalizing a new program or service offering (not just running an established one) • Strong technical fluency in generative AI — enough to run credible SME consults and write useful playbooks, not necessarily to build models • Demonstrated ability to produce government-approvable deliverables (plans, reports, playbooks) — clear writing is essential • Experience working inside or alongside a federal agency; understands VA or similar large bureaucracy cadence

🏖️ Benefits

• one of the best benefits packages in the industry