Lead Product Manager, Customer Portal

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🔥 0 minutes ago

🇪🇸 Spain – Remote

⏰ Full Time

🟠 Senior

✅ Product Manager

👻 Ghost score 10%

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Logo of Veriff

Veriff

501 - 1000 employees

Founded 2015

🔐 Security

📋 Compliance

💸 Finance

💰 $100M Series C on 2022-01

Security • Compliance • Finance

Veriff is a company that specializes in identity verification services. They provide technology to help businesses verify the identities of their users online, ensuring compliance, security, and trust. Their services are essential for industries where secure and reliable user identification is needed, such as finance, banking, and online marketplaces. Veriff's innovative solutions help prevent fraud and enhance user experience through seamless identity verification processes.

📋 Description

• Own the Customer Portal product strategy and roadmap, tied to Veriff’s commercial model and revenue drivers • Run continuous discovery with customers and translate findings into problem statements and sequenced roadmaps • Make prioritisation and trade-off decisions across product ambition, technical sustainability and business urgency • Define success metrics before development and hold the team accountable for outcomes • Partner with Engineering, GTM, Fraud Ops and Design to turn internal expertise into a customer-facing product • Own internal platform releases and external go-to-market launches • Set and uphold the product-craft bar • Mentor product managers and progressively build and lead the team • Champion AI and implement best practices for faster product discovery and delivery

🎯 Requirements

• Product leadership experience owning a product area end-to-end from strategy through discovery, delivery and launch • Ability to connect product decisions to revenue, retention and customer trust • Experience conducting continuous customer discovery, including with demanding enterprise accounts • Ability to translate customer insights into problem statements and phased roadmaps • Ability to make transparent prioritisation and trade-off decisions • Ability to define success metrics before building and focus on outcomes • Ability to lead through influence and collaborate with Engineering, GTM, Design and Operations • Ability to mentor PMs and build and lead a team over time • Commitment to staying current with product management practices and experimenting with new approaches • Interest in progressing from individual leadership into people management • Ability to champion and implement AI best practices for product discovery and delivery

🏖️ Benefits

• Flexibility to work from home • Stock options that ensure your share in our success • Extra recharge days on top of your annual vacation • Extensive medical, dental, and vision insurance • Learning and Development & Health and Sports budget • Four weeks of fully paid sabbatical leave after reaching your 5th work anniversary

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