
1001 - 5000 employees
Founded 2006
đ¤ B2B
âď¸ SaaS
đŁ Marketing
B2B ⢠SaaS ⢠Marketing
HubSpot is an AI-powered customer platform that combines marketing, sales, and customer service software into one integrated suite. With over 238,000 customers in 135 countries, HubSpot offers tools for marketing automation, sales management, customer service, content marketing, operations, and B2B commerce. With products like Marketing Hub, Sales Hub, Service Hub, and Content Hub, HubSpot enables businesses to generate leads, close deals, and provide excellent customer support, all while using AI to enhance operations and insights. The platform is designed to unify teams and customer data, supporting both small startups and large enterprises in their growth journey.
đĽ 2 minutes ago
đŽđŞ Ireland â Remote
đľ âŹ47.1k - âŹ64.8k / year
â° Full Time
đĄ Mid-level
đ Senior
⨠Professor
đť Ghost score 0%
đŁď¸đŤđˇ French Required
đŁď¸đ§đˇđľđš Portuguese Required
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1001 - 5000 employees
Founded 2006
đ¤ B2B
âď¸ SaaS
đŁ Marketing
B2B ⢠SaaS ⢠Marketing
HubSpot is an AI-powered customer platform that combines marketing, sales, and customer service software into one integrated suite. With over 238,000 customers in 135 countries, HubSpot offers tools for marketing automation, sales management, customer service, content marketing, operations, and B2B commerce. With products like Marketing Hub, Sales Hub, Service Hub, and Content Hub, HubSpot enables businesses to generate leads, close deals, and provide excellent customer support, all while using AI to enhance operations and insights. The platform is designed to unify teams and customer data, supporting both small startups and large enterprises in their growth journey.
⢠Develop and deliver live, small-group coaching sessions focused on HubSpot tools and use cases ⢠Lead multiple interactive coaching sessions each week and adapt to cohort needs in real time ⢠Demonstrate HubSpot solutions and help customers configure concrete items in their portals ⢠Create supportive learning environments for customer questions, use cases, and peer learning ⢠Develop short educational videos, workbooks, guides, and follow-up materials ⢠Collaborate with Instructional Designers and content creators across live and on-demand formats ⢠Design coaching and content experiences that drive product adoption, activation, and ongoing usage ⢠Track session impact on customer activation, feature adoption, and product usage ⢠Collaborate with Academy, Product, Creative, and Marketing teams on launches and strategic initiatives ⢠Provide structured customer feedback to Product and leadership ⢠Maintain accurate session and attendance records using Bevy and HubSpot ⢠Use Asana, AirTable, and Google Suite for planning, content development, and metrics tracking ⢠Monitor registration and attendance patterns ⢠Iterate content and facilitation based on NPS, CSAT, feedback, attendance, and usage metrics ⢠Experiment with new session formats and share insights with the broader team
⢠Fluency in French and Portuguese ⢠Demonstrated experience leading live trainings, workshops, or group sessions, virtually or in person ⢠Experience teaching, demonstrating, and troubleshooting on the fly ⢠Exceptional facilitation and communication skills ⢠Strong product aptitude and ability to learn new features and connect them to customer use cases across Marketing, Sales, and Service workflows ⢠Ability to communicate and collaborate with customers and cross-functional teams ⢠Ability to reach customers through repeatable group-coaching experiences at scale ⢠Customer empathy and ability to support customers at different stages of their journey ⢠Ability to adapt to changing priorities and contribute to improvements ⢠Ability to create well-structured written content for workbooks, guides, and supporting materials ⢠Ability to independently explore and suggest innovative coaching and content-creation approaches ⢠Experience working directly with HubSpot, especially across multiple Hubs, preferred ⢠Experience facilitating global customer audiences across time zones preferred ⢠Familiarity with event platforms or scaled programs/live onboarding preferred ⢠Experience creating short-form video content or educational materials preferred
⢠Cash compensation may include annual bonus targets for eligible roles ⢠Some roles are eligible for equity plan participation and restricted stock units (RSUs) ⢠HubSpot benefits and perks ⢠Flexible work arrangements ⢠In-person team and company events ⢠Accommodation support for travel limitations or other reasons
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