HubSpot
B2B • SaaS • Marketing
HubSpot is an AI-powered customer platform that combines marketing, sales, and customer service software into one integrated suite. With over 238,000 customers in 135 countries, HubSpot offers tools for marketing automation, sales management, customer service, content marketing, operations, and B2B commerce. With products like Marketing Hub, Sales Hub, Service Hub, and Content Hub, HubSpot enables businesses to generate leads, close deals, and provide excellent customer support, all while using AI to enhance operations and insights. The platform is designed to unify teams and customer data, supporting both small startups and large enterprises in their growth journey.
Business Systems Analyst, Accounts Receivable
Job not on LinkedIn
November 4
HubSpot
B2B • SaaS • Marketing
HubSpot is an AI-powered customer platform that combines marketing, sales, and customer service software into one integrated suite. With over 238,000 customers in 135 countries, HubSpot offers tools for marketing automation, sales management, customer service, content marketing, operations, and B2B commerce. With products like Marketing Hub, Sales Hub, Service Hub, and Content Hub, HubSpot enables businesses to generate leads, close deals, and provide excellent customer support, all while using AI to enhance operations and insights. The platform is designed to unify teams and customer data, supporting both small startups and large enterprises in their growth journey.
📋 Description
• Lead the implementation of a new Accounts Receivable management tool and serve as the long-term owner of the system. • Analyze and improve AR-related business processes, including cash applications, collections, and customer billing inquiries via championing new system features or leveraging AI and automation • Translate business requirements into clear, actionable tasks and implementation plans for engineering and product teams. • Partner with internal stakeholders, including Quote-to-Cash, Finance, and Engineering, to identify pain points, gather feedback, and ensure alignment on solutions. • Configure, monitor, and optimize our financial systems, including building customized solutions on third-party applications and monitoring system integrations. • Use data to analyze trends, uncover root causes of problems, and influence change. This includes using SQL and Looker for data analysis. • Handle a significant volume of JIRA tickets related to Accounts Receivable, ensuring timely resolution and identifying opportunities for system improvements. • Act as the AR subject matter expert for future FinTech projects.
🎯 Requirements
• 1-3+ years of experience as a Business Systems Analyst, with hands-on experience with billing/payments platforms and a solid understanding of the quote-to-cash lifecycle. Experience with payment processing systems (e.g., Stripe, Adyen, Recurly) and ERP systems (NetSuite preferred) is a plus. • Strong technical acumen with the ability to dig into systems to understand and troubleshoot problems. • Proficiency with data analysis tools such as SQL and Looker is highly desirable. • Strong automation skill mindset, with the ability to identify process improvement opportunities, leveraging AI or Automation tools such as Workato, UI Path or Zapier • Exceptional communication and organizational skills, with the ability to work with a variety of stakeholders and act as a bridge between technical and non-technical teams. • Demonstrated ability to analyze complex problems, uncover root causes, and deliver data-backed, scalable solutions. • Ability to thrive in a fast-paced, ever-evolving landscape and pivot based on new information or business needs.
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