Staff Product Designer – AI Focus

10 hours ago

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HubSpot

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B2B • SaaS • Marketing

HubSpot is an AI-powered customer platform that combines marketing, sales, and customer service software into one integrated suite. With over 238,000 customers in 135 countries, HubSpot offers tools for marketing automation, sales management, customer service, content marketing, operations, and B2B commerce. With products like Marketing Hub, Sales Hub, Service Hub, and Content Hub, HubSpot enables businesses to generate leads, close deals, and provide excellent customer support, all while using AI to enhance operations and insights. The platform is designed to unify teams and customer data, supporting both small startups and large enterprises in their growth journey.

1001 - 5000 employees

Founded 2006

🤝 B2B

☁️ SaaS

📋 Description

• Design the Next Gen ‘brand’ experience for Hubspot’s customers, and you'll start by focusing on the brand settings experience. • Translate customer insights, data, and research into clear, compelling product experiences. • Shape product strategy by defining problem spaces, identifying opportunities, and influencing long-term direction. • Develop design frameworks, systems, and patterns that raise quality and improve consistency across HubSpot’s platform. • Partner closely with PMs, Engineers, Researchers, and Content Designers to drive clarity, alignment, and momentum. • Mentor designers across the team, providing thoughtful critique and elevating craft. • Champion usability, accessibility, and simplicity in all product decisions. • Communicate vision and decisions clearly to cross-functional partners, stakeholders, and leadership.

🎯 Requirements

• Extensive experience designing digital products end-to-end in a fast-paced, product-led environment with a focus on using AI tools and designing for AI-first product experiences. • A portfolio that demonstrates exceptional craft, interaction design, systems thinking, and problem-solving for complex products. We’re looking for high-craft skills for this role, and would love to see someone with past experience in Marketing, Brand or SAAS. • Strong ability to synthesize data, user insights, and business goals into coherent design strategies. • Experience influencing product direction and driving alignment across multiple teams. • Comfort working autonomously, navigating ambiguity, and making sound decisions. • Excellent communication skills with the ability to articulate rationale and tradeoffs clearly. • Commitment to accessibility, inclusivity, and high-quality craft. • Experience working with large-scale design systems or platforms is a nice-to-have. • Prior work in SaaS, CRM, or AI-powered product environments is a nice-to-have. • Familiarity with experimentation, rapid prototyping, and iterative testing is a nice-to-have. • Experience mentoring or coaching designers across levels is a nice-to-have.

🏖️ Benefits

• At HubSpot, fair compensation practices aren’t just about checking off the box for legal compliance. It’s about living out our value of transparency with our employees, candidates, and community. • Additional benefits, perks, and compensation extras offered by the employer are available to help employees grow better.