Prompt Engineer – Mid-Level

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October 31

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Hubtype

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SaaS • Enterprise • Artificial Intelligence

Hubtype is a company that offers an enterprise-grade chatbot platform designed to enhance customer service experiences. It provides automation tools that go beyond text-based AI by incorporating interactive elements to automate customer service processes. Their platform features a no-code, drag-and-drop chatbot builder, an analytics suite for messaging, and integration capabilities with existing tech stacks like CRM and AI systems. Hubtype emphasizes security with end-to-end encryption and ISO 27001 certification, and their solutions aim to increase customer satisfaction and efficiency for businesses across various industries.

11 - 50 employees

☁️ SaaS

🏢 Enterprise

🤖 Artificial Intelligence

💰 $1.6M Seed Round on 2019-05

📋 Description

• Design, iterate, and optimize prompts for generative models, including LLMs, multimodal models, and embedding-based systems. • Apply advanced prompting techniques such as few-shot, zero-shot, prompt chaining, and agentic prompting. • Document and systematize prompt patterns, ensuring consistency, traceability, and scalability across use cases. • Collaborate closely with Product Engineers and Product Managers to prepare prompts and prompt chains for integration into agent architectures and Retrieval-Augmented Generation (RAG) systems. • Define and implement EVALs (evaluation frameworks) to assess model performance, accuracy, and alignment. • Translate business requirements and user needs into effective and structured prompt designs. • Contribute to the continuous improvement of internal methodologies and knowledge bases for prompt design. • Participate in experimental and prototyping initiatives, testing new prompting strategies and evaluation methods.

🎯 Requirements

• Proven experience in prompt design and optimization for LLMs, multimodal, or embedding-based systems. • Deep understanding of advanced prompting techniques (prompt chaining, few-shot, zero-shot, agentic prompting). • Strong ability to document, version, and systematize prompt workflows. • Familiarity with evaluation metrics and quality assessment frameworks for generative model outputs. • Ability to collaborate cross-functionally with technical and non-technical teams. • Creative and analytical mindset, with a focus on experimentation and continuous improvement. • Solid technical background (e.g., in Computer Science, AI, Data Science, or related fields). • Minimum 2 years of experience in Software Engineering or a similar technical role.

🏖️ Benefits

• A role where you'll have lots of room to shine • Working with amazing people from all over the world, with different cultures, experiences and knowledge • 29 days of holiday per year, plus national holidays • Fully remote policy and very flexible working – we trust you to get the work done • 10% personal growth time. At Hubtype you’re expected to dedicate 10% of your time to self-improvement in the way you think it’s best for you. Whether it’s through online courses, side projects or reading books, that’s up to you. • Attractive Benefits & Perks Plan, centered in Learning&Development • Workstation budget for make great work happen at home