
1001 - 5000 employees
Founded 2017
💼 Consulting
📦 Logistics
📣 Marketing
Consulting • Logistics • Marketing
Hugo is a business process outsourcing (BPO) company that specializes in digital and AI-powered operations, omnichannel customer support, and trust & safety services for large technology and media companies. Founded in 2017 and employing thousands across Africa and other regions, Hugo focuses on hiring and training university-educated African youth, providing workforce development and career growth through programs like Hugo Academy while delivering enterprise-grade customer experience solutions. The company emphasizes social impact by expanding access to meaningful digital-economy jobs across the continent.
🔥 0 minutes ago
🌐 Nigeria, South Africa, +1 more countries – Remote
⏰ Full Time
🟠 Senior
🧑💻 Full-stack Engineer
👻 Ghost score 10%
🗣️🇫🇷 French Required
Where this job comes from
Posted on Hugo's careers page ↗, not through a job board
First seen by Remote Rocketship 0 minutes ago

1001 - 5000 employees
Founded 2017
💼 Consulting
📦 Logistics
📣 Marketing
Consulting • Logistics • Marketing
Hugo is a business process outsourcing (BPO) company that specializes in digital and AI-powered operations, omnichannel customer support, and trust & safety services for large technology and media companies. Founded in 2017 and employing thousands across Africa and other regions, Hugo focuses on hiring and training university-educated African youth, providing workforce development and career growth through programs like Hugo Academy while delivering enterprise-grade customer experience solutions. The company emphasizes social impact by expanding access to meaningful digital-economy jobs across the continent.
• Own the Corporate Development Portal end to end, including architecture, delivery, quality and production health • Take the existing prototype to a production application on the Intelligence Hub • Lead the Portal’s continuous evolution • Own the architecture and technical roadmap • Present technical options and tradeoffs to the executive sponsor and department leaders • Design data models, metric definitions and reconciliation checks for consistent financial figures • Build frontend pages and components in React with Recharts charts • Build backend routes in Node and Express serving warehouse and PostgreSQL data to the UI • Own data pipelines feeding the Portal and ensure dashboard figures match their sources • Design and build the AI layer, including knowledge-base agents and natural-language dashboard querying • Design and implement authentication and role-based access for multiple user groups • Establish code review, testing, documentation and release practices • Maintain Portal availability and performance in production and create runbooks • Guide and review engineers or contractors added as the Portal grows
• 8+ years of professional full stack development experience • At least one data-heavy product architected and led to production • Hands-on experience building analytics platforms and financial intelligence products • Experience leading technical direction as a tech lead, staff engineer or engineering lead • Experience mentoring other engineers • Strong JavaScript across the stack, including React, Node.js and Express • Strong SQL and deep experience with PostgreSQL or a comparable relational database • Experience building data-heavy dashboards and analytics applications • Experience modelling financial data, including metric definitions, period handling, currency and reconciliation to source systems • Production experience with authentication and role-based access control • Experience protecting confidential data • Experience with BigQuery or another cloud data warehouse • Experience with a BI tool such as Omni, Looker, Tableau or Power BI • Daily use of AI coding tools such as Claude Code or Cursor • Git and GitHub workflow, including leading code review • Record of working directly with executives and business stakeholders and turning loose requests into scoped deliveries • Strong advantage: experience integrating LLMs or building AI agents in production • Strong advantage: experience in a finance, strategy or corporate development team environment • Strong advantage: experience building multi-tenant or multi-entity systems • Strong advantage: cloud and deployment experience with AWS, Cloudflare, Nginx or CI/CD pipelines • Strong advantage: Python or Node for scripting and data manipulation
• Investment in employee development and continuous learning • Opportunity to gain meaningful experience and build lasting expertise • Fully remote work arrangement
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