Associate Director, Carrier Compliance

🔥 3 minutes ago

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Humana

10,000+ employees

Founded 1961

⚕️ Healthcare Insurance

Healthcare Insurance

Humana is a healthcare company dedicated to making a positive impact on the health of individuals, communities, and the healthcare system as a whole. With a focus on putting health first, Humana serves a diverse range of populations, including seniors and the military, providing Medicare Advantage HMO, PPO, and PFFS plans. Humana is committed to fostering a culture of belonging and mutual respect, offering competitive and flexible benefits to ensure the financial security of its employees and their families. The company prides itself on creating an inclusive workplace where everyone has the opportunity to succeed.

📋 Description

• Monitor sales interactions and maintain key relationships internally with IFG leaders • Oversee resolution and mitigation plans for Complaints to Medicare • Co-create a robust oversight and monitoring program • Lead and develop a team of 4 Senior Compliance Professionals • Develop strategy and provide ongoing oversight and monitoring of agent and agency sales • Collaborate with Senior Sales leaders, Carriers/Payors, Agency Partners, Agents, and other Enterprise business partners • Provide consultation and guidance to sophisticated contracted sales partners • Research compliance issues and recommend changes for compliance with contract obligations

🎯 Requirements

• Bachelor's Degree • 6+ years of experience with Medicare Advantage • 2+ years of management experience • Advanced experience working in compliance, risk management, or managed-care field • Strong communication skills with the ability to influence effectively • Must be passionate about contributing to an organization focused on continuously improving consumer experiences.

🏖️ Benefits

• Health benefits effective day 1 • Paid time off, holidays, volunteer time and jury duty pay • Recognition pay • 401(k) retirement savings plan with employer match • Tuition assistance • Scholarships for eligible dependents • Parental and caregiver leave • Employee charity matching program • Network Resource Groups (NRGs) • Career development opportunities

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