Associate Director – Next Best Action

🔥 1 minute ago

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Logo of Humana

Humana

10,000+ employees

Founded 1961

⚕️ Healthcare Insurance

Healthcare Insurance

Humana is a healthcare company dedicated to making a positive impact on the health of individuals, communities, and the healthcare system as a whole. With a focus on putting health first, Humana serves a diverse range of populations, including seniors and the military, providing Medicare Advantage HMO, PPO, and PFFS plans. Humana is committed to fostering a culture of belonging and mutual respect, offering competitive and flexible benefits to ensure the financial security of its employees and their families. The company prides itself on creating an inclusive workplace where everyone has the opportunity to succeed.

📋 Description

• responsible for the day-to-day leadership and delivery management of the NBA platform's software engineering pods • manage a multifunctional organization of leads and contractor resources across the platform's full stack • keep teams unblocked, contractors accountable, and delivery on track • involved in all stages of software development, including front-end development, back-end development, database integrations, network and hosting management, user interface, user experience, and back-end server management • maintain visibility across all active pods and workstreams • identify blockers, dependencies, and risks before they become delivery problems • set and enforce consistent engineering practices • serve as the integration point across software teams • translate delivery status, risks, and tradeoffs into clear updates for leadership • partner with the Director on contractor sourcing and staff augmentation decisions • manage relationships with software delivery contractors and external development partners

🎯 Requirements

• 8+ years of software engineering experience • at least 3 years in an engineering management or technical leadership role • managing contractor-heavy teams and vendor relationships • managing multiple concurrent workstreams or pods • strong full stack engineering foundation • clear, direct communication style with technical teams and senior leadership • agile delivery model experience • comfort using AI productivity tools (Claude, Copilot, or similar) • Bachelor's degree in computer science or a related field • 6 or more years of technical experience • 2 or more years of management experience • broad understanding of Information Technology solutions • 3 or more years of IT Management experience

🏖️ Benefits

• medical, dental and vision benefits • 401(k) retirement savings plan • time off (including paid time off, company and personal holidays, paid parental and caregiver leave) • short-term and long-term disability • life insurance • many other opportunities

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