Pharmacy Tech, Mail Ops

🔥 5 minutes ago

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Logo of Humana

Humana

10,000+ employees

Founded 1961

⚕️ Healthcare Insurance

Healthcare Insurance

Humana is a healthcare company dedicated to making a positive impact on the health of individuals, communities, and the healthcare system as a whole. With a focus on putting health first, Humana serves a diverse range of populations, including seniors and the military, providing Medicare Advantage HMO, PPO, and PFFS plans. Humana is committed to fostering a culture of belonging and mutual respect, offering competitive and flexible benefits to ensure the financial security of its employees and their families. The company prides itself on creating an inclusive workplace where everyone has the opportunity to succeed.

📋 Description

• Pharmacy finance handles outbound member calls related to billing inquiries, credit card declines, payment plans, check by phone payments, and outstanding balances on accounts. • Addressing customer needs which may include complex financial questions, resolve issues, and educate members. • Recording details of inquiries, comments or complaints, transactions or interactions and acts in accordance to it. • Process Part B claims for PDP members. • Advanced unresolved and pending customer grievances. • Will work under close guidance and within established practices and guidelines with minimal opportunity for deviation. • Perform responsibilities associated with accounts payable processing and reporting.

🎯 Requirements

• Must have an active license with the Board of Pharmacy in the appropriate state. • National Certification, PTCB CphT • 1 year finance experience • Must reside in AZ or TX

🏖️ Benefits

• medical, dental and vision benefits • 401(k) retirement savings plan • time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave) • short-term and long-term disability • life insurance

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