Principal Product Designer – Emerging Products

🔥 14 hours ago

🇺🇸 United States – Remote

💵 $138.9k - $191k / year

⏰ Full Time

🔴 Lead

🎨 Product Designer (UI/UX)

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Humana

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1961

⚕️ Healthcare Insurance

Healthcare Insurance

Humana is a healthcare company dedicated to making a positive impact on the health of individuals, communities, and the healthcare system as a whole. With a focus on putting health first, Humana serves a diverse range of populations, including seniors and the military, providing Medicare Advantage HMO, PPO, and PFFS plans. Humana is committed to fostering a culture of belonging and mutual respect, offering competitive and flexible benefits to ensure the financial security of its employees and their families. The company prides itself on creating an inclusive workplace where everyone has the opportunity to succeed.

📋 Description

• Identify emerging digital experience opportunities that support business growth and customer value • Explore new interaction models (e.g. AI, adaptive experiences, personalization) • Partner with Research and Content Strategy to create a cohesive, end‑to‑end experience vision across multiple digital initiatives • Translate consumer insights into strategies and design direction that solve real user needs and deliver business outcomes—especially for complex ecommerce flows like health plan selection • Create and evangelize strategic deliverables—experience roadmaps, future‑state visions, north‑star journeys, and design principles • Use storytelling, service blueprints, user journeys, and prototypes to align stakeholders and communicate opportunities • Foster agile ways of working, rapid experimentation, and test‑and‑learn practices • Collaborate with Engineering, Product, Marketing, Operations, Legal/Compliance, and Brand to deliver cohesive, compliant experiences • Partner with CX Insights to shape long‑term research strategies, champion continuous discovery, and drive iteration • Leverage analytics, experimentation, and performance metrics to inform decisions and optimize outcomes

🎯 Requirements

• 12+ years in UX, Product Design, or Interaction Design • Experience leading the translation of new technology into customer value • Portfolio demonstrating strategic design leadership and measurable impact in ecommerce or complex transactional environments • Strong understanding of performance metrics and data‑informed design • Proven ability to deliver within business, technical, and regulatory constraints • Demonstrated success leading design for complex systems and multi‑step user flows • Proficiency in conceptual modeling, interaction flows, design systems, and specifications • Experience leading or guiding user research and applying insights to design • Track record of delivering digital products in Agile environments • Mastery of Figma and modern design tools

🏖️ Benefits

• medical, dental and vision benefits • 401(k) retirement savings plan • time off (including paid time off, company and personal holidays, paid parental and caregiver leave) • short-term and long-term disability • life insurance