Research Operations Lead

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🔥 10 minutes ago

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Logo of Humana

Humana

10,000+ employees

Founded 1961

⚕️ Healthcare Insurance

Healthcare Insurance

Humana is a healthcare company dedicated to making a positive impact on the health of individuals, communities, and the healthcare system as a whole. With a focus on putting health first, Humana serves a diverse range of populations, including seniors and the military, providing Medicare Advantage HMO, PPO, and PFFS plans. Humana is committed to fostering a culture of belonging and mutual respect, offering competitive and flexible benefits to ensure the financial security of its employees and their families. The company prides itself on creating an inclusive workplace where everyone has the opportunity to succeed.

📋 Description

• Keeps Design Research practice running smoothly • Partners with Design Research leadership to manage research knowledge bases, tooling, and infrastructure • Develops, standardizes, and maintains scalable research practices • Manages access, permissions, and utilization of research tools/software/platforms • Coordinates with research tool suppliers • Maintains research policies and standards

🎯 Requirements

• 8-10 years of experience delivering research ops contributions within digital product organizations • 5-8 years of experience independently managing research ops • Exceptional communication, problem-solving, organizational and operational coordination skills • Demonstrated advanced education or expertise in design research tradecraft: BS, MS, or PhD in a research-related discipline (e.g., Statistics, Human Computer Interaction, Human Factors, Business Management, Psychology, Anthropology, Cognitive Science)

🏖️ Benefits

• medical, dental and vision benefits • 401(k) retirement savings plan • time off (including paid time off, company and personal holidays, paid parental and caregiver leave) • short-term and long-term disability • life insurance and many other opportunities

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