Specialty Operations Pharmacy Technician 3

🕒 May 17

🗣️🇪🇸 Spanish Required

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Logo of Humana

Humana

10,000+ employees

Founded 1961

⚕️ Healthcare Insurance

Healthcare Insurance

Humana is a healthcare company dedicated to making a positive impact on the health of individuals, communities, and the healthcare system as a whole. With a focus on putting health first, Humana serves a diverse range of populations, including seniors and the military, providing Medicare Advantage HMO, PPO, and PFFS plans. Humana is committed to fostering a culture of belonging and mutual respect, offering competitive and flexible benefits to ensure the financial security of its employees and their families. The company prides itself on creating an inclusive workplace where everyone has the opportunity to succeed.

📋 Description

• The Specialty Operations Pharmacy Technician 3 Disease Management Team supports Pharmacists in Specialty Rx medication preparation by dispensing Specialty Rx medications. • Performs advanced administrative/operational/customer support duties that require independent initiative and judgment. • May apply intermediate mathematical skills. • Supports inbound member and provider calls. • Contact physicians for prescriptions clarification and may enter prescription orders into the system. • Provide education and resources for new members demonstrating excellent written and verbal communication skills. • Prioritize requests by interpreting and adapting to procedures, processes and techniques. • Exercise good judgement and depth of knowledge of administrative processes and organizational knowledge.

🎯 Requirements

• Must have an active unrestricted State Board of Pharmacy Technician in the state of Arizona, Ohio or Texas without disciplinary action. • Must have National Certification: PTCB (CphT) or ExCPT • Minimum 1 year customer service experience working in a health services or pharmacy setting. • Basic Proficiency using the following Microsoft Office suite (Word, Outlook, PowerPoint, Excel) • Knowledge navigating multiple systems and platforms with the ability to troubleshoot and resolve general technical difficulties in a remote environment. • Previous Specialty Pharmacy experience (Oncology, Neuromuscular, Pulmonary) Preferred • Bilingual English and Spanish - You may be required to take the Interagency Language Rating (ILR) test as provided by the Federal Government.

🏖️ Benefits

• medical, dental and vision benefits • 401(k) retirement savings plan • time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave) • short-term and long-term disability • life insurance

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