Telesales Agent

🕒 April 24

🏈 Alabama, Florida, +1 more states – Remote

🏈 Alabama – Remote 🐊 Florida – Remote 🌲 North Carolina – Remote

💵 $40.6k - $55.8k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

🤑 Sales

🦅 H1B Visa Sponsor

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Humana

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1961

⚕️ Healthcare Insurance

Healthcare Insurance

Humana is a healthcare company dedicated to making a positive impact on the health of individuals, communities, and the healthcare system as a whole. With a focus on putting health first, Humana serves a diverse range of populations, including seniors and the military, providing Medicare Advantage HMO, PPO, and PFFS plans. Humana is committed to fostering a culture of belonging and mutual respect, offering competitive and flexible benefits to ensure the financial security of its employees and their families. The company prides itself on creating an inclusive workplace where everyone has the opportunity to succeed.

📋 Description

• Engage with prospects and existing members via inbound and outbound calls to promote and sell health plan products • Conduct thorough needs assessments (NEADS) to understand customer requirements and recommend tailored solutions • Overcome objections and close sales while maintaining a customer-first approach • Accurately document all interactions and transactions using CRM tools • Meet or exceed daily and monthly performance metrics, including sales targets and call quotas • Follow up on leads and proactively identify new sales opportunities • Support cross-functional collaboration to enhance the customer journey • Maintain compliance with company policies and regulatory requirements

🎯 Requirements

• Active Health Insurance License is required • Must be available to work any shift between 8:00 AM – 8:00 PM local time, including weekends • Proven experience in telesales, telemarketing, or a high-volume customer service environment • Strong verbal communication, negotiation, and interpersonal skills • Resilient, self-motivated, and able to thrive in a performance-based setting • Proficiency with CRM systems and Microsoft Office Suite • Ability to work overtime and weekends during peak sales periods (October–December) • Must have a professional, quiet, and distraction-free home office setup

🏖️ Benefits

• Medical, dental and vision benefits • 401(k) retirement savings plan • Paid time off including company and personal holidays • Volunteer time off • Paid parental and caregiver leave • Short-term and long-term disability • Life insurance