Bilingual Client Engagement Specialist

🔥 9 minutes ago

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Human to Human Hub

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11 - 50 employees

En Human to Human Hub nos especializamos en servicios de Head Hunter para ayudar a las personas y empresas a alcanzar sus objetivos comerciales, profesionales y de posicionamiento a través de estrategias basadas en la conexión humano-humano.

📋 Description

• Conduct phone and video consultations with pre-qualified prospects. • Manage the prospect care cycle from first contact through to the decision-making stage. • Accurately and promptly record all consultation information in the CRM. • Coordinate the handover of clients to the legal team once the engagement is formalized. • Follow up with clients to verify their level of satisfaction.

🎯 Requirements

• Professional degree in Business Administration, Marketing, International Business, Law, or related fields. • Minimum two (2) years of experience in consultative sales, client management, or the commercialization of professional services. • Full bilingual proficiency in English (spoken and written). • Proven experience closing high-value service engagements. • Experience working with CRM systems and Microsoft tools (Word, Excel, Outlook). • Availability to perform the role on a 100% remote basis.

🏖️ Benefits

• Autonomous remote work model aligned with United States business hours. • Indefinite-term employment contract with all legally mandated benefits, providing security and continuity in the employment relationship. • Competitive salary. • Holiday premium pay when required to fulfill commitments on the United States business calendar. • Access to benefits derived from an employment contract in Colombia. • A work environment that values empathy, initiative, and excellence in attention to detail. • A culture that promotes autonomy, responsibility, and continuous professional development. • The office may provide assistance with visa procedures if the candidate requires it, although this is not a mandatory requirement for the role.