Service Center Operator

Job not on LinkedIn

🕒 June 8

🇸🇷 Suriname – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

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Logo of Humus Recruitment N.V.

Humus Recruitment N.V.

11 - 50 employees

Founded 2021

👥 HR Tech

🎯 Recruiter

🤝 B2B

HR Tech • Recruitment • B2B

Humus Recruitment N. V. is a human resources solution company based in Suriname, dedicated to facilitating the growth of individuals, businesses, and communities through innovative recruitment services. The company emphasizes values such as trust, integrity, and engagement, striving to connect local talent with global opportunities. Humus Recruitment provides a range of services including recruitment consulting, payroll services, career management, and visa immigration services, all aimed at helping clients find the best candidates suited to their strategic needs.

📋 Description

• Monitor systems and operational processes within the Remote Service Center to ensure continuity and efficiency. • Detect and report incidents, escalate issues when necessary, and coordinate with relevant teams to resolve operational disruptions. • Maintain system logs, follow operational procedures, and ensure service levels are met. • Support continuous improvement initiatives by identifying recurring issues and contributing to process optimization. • Accuracy, attention to detail, and quick response times are essential in this role.

🎯 Requirements

• MBO/HBO working and thinking level, preferably in IT, Engineering, or Technical fields • Experience in a control room, operations center, or similar environment is an advantage • Strong analytical and problem-solving skills • Ability to work in shifts (if applicable) • Good communication skills • Stress-resistant and able to work in a fast-paced environment • Basic knowledge of IT systems and monitoring tools • Team player with a responsible attitude

🏖️ Benefits

• Competitive salary package • Shift allowances (if applicable) • Training and development opportunities • Dynamic and technical work environment • Career growth within operations or IT support

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