Technical Enablement Manager

October 14

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Huntress

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Cybersecurity • SaaS • Enterprise

Huntress is a cybersecurity firm that provides managed detection, investigation, and response solutions to protect endpoints, identities, and email environments. It offers a platform with managed EDR, security awareness training, ITDR for Microsoft 365, and SIEM solutions, all supported by a 24/7 Security Operations Center. Huntress is designed to secure small and medium-sized businesses against cyber threats. Their services help organizations across industries, ensuring robust protection and compliance, especially in environments like education, finance, healthcare, manufacturing, and government.

201 - 500 employees

🔒 Cybersecurity

☁️ SaaS

🏢 Enterprise

📋 Description

• Strategize with leaders across Product, Engineering, Sales, and PMM to identify and prioritize technical enablement workstreams • Work with the Sales Engineer leaders and other functions to enhance and update systems to automate workflows, leveraging AI to optimize operational efficiency • Lead cross-functional projects, provide direction, and keep stakeholders informed and aligned on product roadmaps and product release training • Deliver end-to-end programs such as Sales Engineers and Technical Account Managers onboarding, certifications, advanced technical trainings, and a new global onboarding program that will scale with the hypergrowth of the global Sales Engineer and Technical Account Manager teams • Set and manage priorities for technical enablement independently, while contributing to broader enablement planning • Anticipate blockers in technical readiness and translate field insights into solutions • Maintain and evolve technical resources, work cross-functionally to plan/coordinate deliverables from Product Management/Systems Engineering on upcoming releases, and showcase new products and capabilities in our demo • Integrate technical enablement with Sales Acceleration initiatives and contribute to the global enablement calendar • Assist with sales-focused training where a technical Subject Matter Expert is needed • Gain a passionate understanding of “Why Huntress”: our cybersecurity products, our human-led SOC, our monthly educational webinars, and competitor offerings • Align to our core values of Own It, Elevate it, and Send it!

🎯 Requirements

• 3–5+ years directly designing and delivering technical enablement programs (onboarding, certifications, labs, demo environments), with a preference for 3+ years of prior experience in a Technical Customer-Facing Role • Experience in the cybersecurity industry and preferred familiarity with malware, threat intelligence, cloud platforms AWS, Azure, GCP • Demonstrated success in cross-functional collaboration with Product, Engineering, Sales, and PMM teams • Proven ability to create and scale certification programs or structured technical readiness pathways • Strong technical fluency in cybersecurity, SaaS infrastructure, familiarity with EDR/MDR products; able to translate and enable complex technical concepts into scalable enablement programs • Expertise in instructional design for technical learners (SEs, TAMs, solution consultants) • Excellent facilitation, communication, and presentation skills across both technical and non-technical audiences • Strong project management and stakeholder alignment skills — able to lead cross-functional initiatives independently • Data-driven mindset, strong analytical skills with experience measuring training effectiveness and linking enablement programs to field outcomes • Strategic problem solver: anticipates challenges in technical adoption and builds proactive solutions • Excellent verbal and written communication skills • Ability to work independently in a remote environment • Experience using Salesforce and sales engagement tools (Gong, Mindtickle, LinkedIn, Outreach, Sales Navigator, etc.)

🏖️ Benefits

• 100% remote work environment - since our founding in 2015 • Generous paid time off policy, including vacation, sick time, and paid holidays • 12 weeks of paid parental leave • Highly competitive and comprehensive medical, dental, and vision benefits plans • 401(k) with a 5% contribution regardless of employee contribution • Life and Disability insurance plans • Stock options for all full-time employees • One-time $500 reimbursement for building/upgrading home office • Annual allowance for education and professional development assistance • $75 USD/month digital reimbursement • Access to the BetterUp platform for coaching, personal, and professional growth