Implementation Consultant

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🕒 January 19

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Hunt St

WebsiteLinkedInAll Job Openings

1 - 10 employees

🎯 Recruiter

👥 HR Tech

🤝 B2B

Recruitment • HR Tech • B2B

Hunt St is an Australia-based recruiting firm founded by brothers Shaun and Eliot with the aim of helping small and medium-sized enterprises (SMEs) hire top offshore talent directly, avoiding the high costs associated with traditional outsourcing agencies. The company offers a unique one-time finder's fee model, enabling clients to save significantly on recruitment costs. They provide comprehensive services including job postings, candidate screenings, interviews, and legal support for compliant remote hiring. Hunt St specializes in sourcing talent from countries like the Philippines, Nepal, Indonesia, and India, offering a transparent and ethical hiring process that allows businesses to provide fairer compensation to employees while ensuring stringent security and compliance measures are met.

📋 Description

• Elicit customer requirements using a range of tools and techniques as appropriate. • Critically evaluate requirements gathered from multiple sources, reconcile conflicts, deconstruct complex information into more easily accessible details, abstract up from low-level information to a general understanding, and distinguish user requests from the underlying true needs. • Translate requirements into technical/functional requirements of our platform and prepare documentation for business processes and product configuration. • Design and implement insurance products and claim data models based on customer requirements. • Utilise tools within our platform to build user interfaces and user journeys for insurance products according to customer requirements. • Utilise scripting language within our platform to implement business rules and financial calculations. • Prepare testing documentation (as appropriate) and perform system testing and integration testing to ensure your project solution meets agreed requirements. • Support customer testing. • Analyse data conversion requirements and define data transformation and mapping as required. • Facilitate discussions with stakeholders (both technical and business focussed of varying degrees of seniority), preparing presentations and visual/written interpretations for customer projects. • Produce and manage client-facing documentation and maintain/update documents for system and business processes. • Act as the customer liaison and represent the company on customer sites as and when required. • Manage and provide resolutions to customer enquiries within the project. • Coordinate with the internal team and third parties/customer for successful project delivery. • Manage changes to the project scope, project plan and project costs. • Report on project progress to customers and company management and escalate issues for resolution. • Identify projects risks and mitigation techniques. • Create and maintain project documentation including change requests, risk register and project tracking reports. • Collaborate with our development team to spec and design new features for our platform. • Provide knowledge and technical assistance to other members within the Implementation Consultant team. • Support and contribute to the company’s best practices. • Comply with company policies and procedures on information security

🎯 Requirements

• A thorough understanding of the full software development project lifecycle • Experience within a business analyst or technical business analyst role • Experience in general insurance relating to policy and or claims functions (highly desirable) • Experience in creating a range of documentation, including but not exclusive to business requirements, process maps and technical specifications. • Commercial experience working in both waterfall and agile methodologies. • Experience working with and configuring large and/or complex software packages • An understanding of relational databases • Proven stakeholder management skills • Strong customer-facing and communication skills • Demonstrable experience in having difficult conversations with stakeholders • Solid organisational skills, including attention to detail and multitasking skills • A company approach to your work. Demonstrable experience of having contributed outside of your immediate role. • Degree qualified or equivalent commercial experience • Configuration, scripting, and logic experience