Service Delivery, Care Coordinator

🔥 3 minutes ago

🇵🇭 Philippines – Remote

💵 A$1.6k / month

⏳ Contract/Temporary

🟡 Mid-level

🟠 Senior

✨ Care Coordinator

👻 Ghost score 0%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Hunt St

WebsiteLinkedInAll Job Openings

1 - 10 employees

🎯 Recruiter

👥 HR Tech

🤝 B2B

Recruitment • HR Tech • B2B

Hunt St is an Australia-based recruiting firm founded by brothers Shaun and Eliot with the aim of helping small and medium-sized enterprises (SMEs) hire top offshore talent directly, avoiding the high costs associated with traditional outsourcing agencies. The company offers a unique one-time finder's fee model, enabling clients to save significantly on recruitment costs. They provide comprehensive services including job postings, candidate screenings, interviews, and legal support for compliant remote hiring. Hunt St specializes in sourcing talent from countries like the Philippines, Nepal, Indonesia, and India, offering a transparent and ethical hiring process that allows businesses to provide fairer compensation to employees while ensuring stringent security and compliance measures are met.

📋 Description

• Coordinate scheduling and delivery of home care services in line with client care plans • Serve as primary point of contact for clients, families, and support workers • Match clients with suitable caregivers and update schedules as needed • Manage service delivery coordination and rostering • Perform data entry and data compliance checking • Support content updates and marketing tasks as directed • Follow up on client feedback and help resolve service-related concerns • Maintain accurate client records, care plans, and documentation • Collaborate with the care team on service standards, safety protocols, and regulatory compliance • Provide updates on invoices and accounts receivable • Assist with onboarding and orientation of new caregivers and staff • Support internal reporting, documentation, and compliance efforts • Identify opportunities to improve operational efficiency and client satisfaction • Perform other duties as directed by the supervisor or director

🎯 Requirements

• Philippines-based candidate • Previous experience in a care coordination, service delivery, scheduling, or administrative support role within the aged care, disability, or community services sector • Strong computer skills and willingness to learn • Strong organizational and time management skills with ability to manage multiple priorities • Excellent communication and interpersonal skills with a client-focused approach • Proficiency in scheduling software, CRM systems, and Microsoft Office tools • High attention to detail, accuracy, and documentation management • Ability to work independently while collaborating with a wider support team • Knowledge of care compliance standards and client confidentiality requirements • Empathetic and professional attitude when working with clients and caregivers • Problem-solving mindset with proactive approach to challenges • Genuine passion for improving the lives of others through quality service delivery • Ability to disclose existing ongoing roles or client work • Ability to reflect this engagement on LinkedIn profile as “Independent Contractor”

🏖️ Benefits

• 100% remote work from home • Flexible time management as an independent contractor, while aligning with AU business hours • Training provided for the right candidate