Account Manager – E-commerce

🔥 0 minutes ago

🇦🇷 Argentina – Remote

⏰ Full Time

🟢 Junior

💰 Account Manager

🚫👨‍🎓 No degree required

👻 Ghost score 25%

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Hustler Marketing

WebsiteLinkedInAll Job Openings

51 - 200 employees

🛍️ eCommerce

📣 Marketing

☁️ SaaS

eCommerce • Marketing • SaaS

Hustler Marketing is an award-winning email marketing agency specializing in driving brand growth for eCommerce businesses. They offer comprehensive services, including email marketing, SMS marketing, and User-Generated Content (UGC) ads, focusing on improving key metrics like Click-through Rates, Open Rates, and Customer Lifetime Value. The agency prides itself on a data-driven approach, strategic email list growth, and a commitment to delivering high ROI for over 350 brands. Hustler Marketing is recognized for their innovative strategies, particularly in retention marketing, and for their adaptability to different email marketing platforms. They emphasize personalized service by assigning account managers to a maximum of three clients, ensuring focused attention and tailored strategies. The agency also explores ad buying and conversion rate optimization, ensuring a holistic approach to marketing that integrates customer acquisition with retention.

📋 Description

• Manage assigned clients and their e-commerce stores • Plan, brief, monitor, and execute marketing campaigns focused on conversions and sales • Manage the client-agency relationship and maintain productive client communication • Develop and execute email, SMS, pop-up, and flow marketing strategies • Manage approximately 40 unique marketing campaigns per month • Lead Copywriters, Designers, and Account Managers’ Associates • Outline campaign calendars, brief campaigns, delegate creative work, and oversee timely delivery • Monitor campaign performance and improve email-marketing results • Collect and analyze consumer demographic and trend data • Set weekly goals and report on email-marketing revenue, best-performing campaigns, A/B tests, and optimization measures • Collaborate with the Service Department and cross-functional teams to meet client KPIs • Troubleshoot client-satisfaction and campaign-performance issues • Manage client churn and implement retention strategies • Lead and attend regular client meetings • Identify opportunities to expand client services and present upsell offers • Research industry best practices and report findings to account-management leadership • Participate in account-manager group calls, training, and skill-building sessions • Act as liaison between clients and internal teams • Provide internal service-related support to other departments • Report to the Account Managers’ Leads, Head of Account Managers, and Service Director

🎯 Requirements

• At least 12 months of experience in a digital marketing role • At least 6 months of experience in email marketing • Proven success in a leadership role, especially leading creative teams • Experience managing Account Managers’ Associates, Designers, Copywriters, and other marketing professionals • Ability to work independently while maintaining work standards • High accountability, responsiveness, and ability to meet deadlines • Problem-solving, critical-thinking, and analytical skills • Growth- and results-driven mindset; ability to implement constructive criticism • Excellent interpersonal, verbal, written, communication, presentation, and client-management skills • Ability to learn and adapt quickly; excellent time management, focus, productivity, and efficiency • Familiarity with Slack, Hubstaff, Asana, Klaviyo, and Google Workspace Suite • Availability and responsiveness Mondays to Fridays, 3–6 PM BCN time • Ability to work 30–35 hours per week, approximately 140 hours per month • Stable internet connection, laptop or PC, and ability to attend virtual video conferences • Fluency in English • Comfortable working remotely and autonomously • Openness to giving and receiving constructive feedback • Email marketing, e-commerce, Klaviyo, remote-team, account-management, or agency experience is advantageous

🏖️ Benefits

• Fixed-rate monthly salary paid in USD • First two months are a trial-and-adaptation period paid at full rate • Regular performance reviews every 9–12 months, with the first after 3–6 months • Re-evaluation of the role and workload after 6–12 months