Account Manager – E-commerce

🕒 4 days ago

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Hustler Marketing

WebsiteLinkedInAll Job Openings

51 - 200 employees

🛍️ eCommerce

☁️ SaaS

eCommerce • Marketing • SaaS

Hustler Marketing is an award-winning email marketing agency specializing in driving brand growth for eCommerce businesses. They offer comprehensive services, including email marketing, SMS marketing, and User-Generated Content (UGC) ads, focusing on improving key metrics like Click-through Rates, Open Rates, and Customer Lifetime Value. The agency prides itself on a data-driven approach, strategic email list growth, and a commitment to delivering high ROI for over 350 brands. Hustler Marketing is recognized for their innovative strategies, particularly in retention marketing, and for their adaptability to different email marketing platforms. They emphasize personalized service by assigning account managers to a maximum of three clients, ensuring focused attention and tailored strategies. The agency also explores ad buying and conversion rate optimization, ensuring a holistic approach to marketing that integrates customer acquisition with retention.

📋 Description

• Managing assigned clients and their stores by planning, briefing, monitoring, and executing marketing campaigns • Developing and executing marketing strategies, handling client communications, writing reports • Leading teams consisting of Copywriters, Designers, and Associates to ensure smooth execution of marketing campaigns • Outlining client's campaign calendar, briefing new campaigns, delegating creative work • Building and maintaining strong relationships with clients to ensure productivity and trust • Working to improve the results from email marketing for clients • Collaborating with team members to respond to client requests promptly • Collecting and analyzing data to understand consumers’ demographics and trends • Reporting performance of email marketing campaigns and measures taken to improve client revenue • Working with Service Department to maintain high work standards and KPIs • Troubleshooting and assisting with client satisfaction and performance issues • Acting as a liaison between clients and cross-functional teams • Identifying new opportunities to expand services offered to clients

🎯 Requirements

• At least 12 months of experience working in a digital marketing role • 6 months of working experience in an email marketing field • A proven track record of achieving success in a leadership role is a must • Must have the ability to work independently without compromising on work standards • Must be highly accountable, responsive, and have an excellent ability to meet deadlines • Great aptitude for working with people, problem-solving, and thinking critically / analytically • Possesses a growth and results-driven mindset, and can handle and implement constructive criticism • Any remote work experience is a major advantage • Excellent interpersonal skills to clearly and effectively communicate with clients • Must possess great problem-solving skills • Must have the ability to learn and adapt quickly • Excellent time management skills and high levels of focus, productivity, and efficiency • Any knowledge or experience with email marketing, e-commerce, or Klaviyo is a huge plus • Must be available and responsive during office hours (Mondays to Fridays between 3-6 PM BCN time) • Must consistently work 30-35 hours per week (i.e, 140 hours per month) • Must have a stable internet connection and a laptop or PC • Excellent verbal and written communication skills in English