Account Manager – E-commerce

🔥 12 hours ago

🇧🇷 Brazil – Remote

⏰ Full Time

🟢 Junior

💰 Account Manager

🚫👨‍🎓 No degree required

👻 Ghost score 25%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Hustler Marketing

WebsiteLinkedInAll Job Openings

51 - 200 employees

🛍️ eCommerce

📣 Marketing

☁️ SaaS

eCommerce • Marketing • SaaS

Hustler Marketing is an award-winning email marketing agency specializing in driving brand growth for eCommerce businesses. They offer comprehensive services, including email marketing, SMS marketing, and User-Generated Content (UGC) ads, focusing on improving key metrics like Click-through Rates, Open Rates, and Customer Lifetime Value. The agency prides itself on a data-driven approach, strategic email list growth, and a commitment to delivering high ROI for over 350 brands. Hustler Marketing is recognized for their innovative strategies, particularly in retention marketing, and for their adaptability to different email marketing platforms. They emphasize personalized service by assigning account managers to a maximum of three clients, ensuring focused attention and tailored strategies. The agency also explores ad buying and conversion rate optimization, ensuring a holistic approach to marketing that integrates customer acquisition with retention.

📋 Description

• Manage assigned clients and e-commerce stores by planning, briefing, monitoring, and executing marketing campaigns • Manage and oversee client-agency relationships • Develop and execute email, SMS, pop-up, and flow marketing strategies • Lead teams of Copywriters, Designers, and Account Managers’ Associates • Outline campaign calendars, brief campaigns, delegate creative work, and oversee timely delivery • Monitor campaign performance and improve email marketing results • Maintain frequent client communication and lead regular client meetings • Collect and analyze consumer demographic and trend data • Set weekly goals and report on revenue, best-performing campaigns, A/B testing, and optimization measures • Collaborate with the Service Department to meet client KPIs and quality standards • Manage client satisfaction and reduce churn • Troubleshoot client and campaign-performance issues • Act as liaison between clients and cross-functional teams for new services and products • Identify opportunities to expand services and create targeted upselling campaigns • Research industry best practices and present findings to management • Assist with internal service-related needs and participate in group calls and training sessions • Report to the Account Managers’ Leads, Head of Account Managers, and Service Director

🎯 Requirements

• At least 12 months of experience working in a digital marketing role • At least 6 months of working experience in email marketing • Proven track record of success in a leadership role, especially leading creative teams • Ability to work independently without compromising work standards • High accountability, responsiveness, and ability to meet deadlines • Problem-solving, critical thinking, and analytical skills • Growth and results-driven mindset; ability to implement constructive criticism • Excellent interpersonal, verbal, and written communication skills in English; fluency in English required • Ability to learn and adapt quickly; excellent time management, focus, productivity, and efficiency • Familiarity with Slack, Hubstaff, Asana, Klaviyo, and Google Workspace Suite • Availability and responsiveness during office hours, Monday to Friday, 3-6 PM BCN time • Ability to work 30-35 hours per week (approximately 140 hours per month) • Stable internet connection and a laptop or PC; ability to attend virtual video conferences • Comfortable working remotely • NDA, exclusivity agreement, contractor status, and 30-day notice period requirements

🏖️ Benefits

• Fixed-rate monthly salary paid in USD • First two months are a trial-and-adaptation period paid at full rate • Regular performance reviews every 9-12 months, with the first one after 3-6 months • Re-evaluation of the role and workload after 6-12 months