Design Team Lead – Ecommerce

🔥 2 minutes ago

🇪🇨 Ecuador – Remote

⏰ Full Time

🟠 Senior

🛍️ E-commerce

👻 Ghost score 25%

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Hustler Marketing

WebsiteLinkedInAll Job Openings

51 - 200 employees

🛍️ eCommerce

📣 Marketing

☁️ SaaS

eCommerce • Marketing • SaaS

Hustler Marketing is an award-winning email marketing agency specializing in driving brand growth for eCommerce businesses. They offer comprehensive services, including email marketing, SMS marketing, and User-Generated Content (UGC) ads, focusing on improving key metrics like Click-through Rates, Open Rates, and Customer Lifetime Value. The agency prides itself on a data-driven approach, strategic email list growth, and a commitment to delivering high ROI for over 350 brands. Hustler Marketing is recognized for their innovative strategies, particularly in retention marketing, and for their adaptability to different email marketing platforms. They emphasize personalized service by assigning account managers to a maximum of three clients, ensuring focused attention and tailored strategies. The agency also explores ad buying and conversion rate optimization, ensuring a holistic approach to marketing that integrates customer acquisition with retention.

📋 Description

• Run the day-to-day work of the Design Team • Maintain high design quality across client work for ecommerce brands • Review design work before it reaches Account Managers or clients and provide actionable feedback • Diagnose issues involving hierarchy, contrast, calls to action, image-to-text balance, and mobile performance • Advise Account Managers on campaign visual requirements and challenge weak briefs • Design directly when workload requires • Maintain consistency across client brands, niches, and visual identities • Set and uphold standards for email and SMS campaigns, ad images, GIFs, and short video assets • Organise and rebalance the team's weekly workload and meet client-account design targets • Act as the first point of contact for blockers • Run group calls and regular one-to-ones • Collect and address team suggestions and concerns • Mentor and onboard designers • Connect Design with other service teams through workshops, tutorials, and documentation • Run training and skill-building sessions • Improve workflows, handoffs, and communication • Maintain team documentation • Track relevant Figma releases and design and email marketing trends • Bring industry best practices to the Service Director and team • Take on projects delegated by the Service Director • Collaborate with Account Managers, designers, the Service Director, and other Hustler Marketing departments

🎯 Requirements

• At least 5 years of experience as a graphic designer, with a minimum of 3 years in email marketing design • Expert-level Figma skills, including building and working from component libraries • Working knowledge of the Adobe Creative Suite or Affinity • Experience producing ad images, animated GIFs, and short video edits • An established portfolio showing on-brand, effective design work for a range of clients, stores, and niches • Experience leading, mentoring, or coordinating other designers • Ability to review design work and give specific, actionable written feedback • Ability to distribute and reorganise a team's weekly workload, including at short notice • Basic understanding of web design and landing pages is a plus • Experience with Klaviyo or a comparable email marketing platform is a plus • Comfortable with Slack, Asana, Hubstaff, Google Workspace, and Figma • Fluent written and spoken English • Remote work experience, ideally with a team spread across time zones • Available and responsive during office hours Monday to Friday, 3 to 6 PM Barcelona time • Consistently working 30 to 35 hours per week, or 140 hours per month • Stable internet connection, laptop or PC, and ability to join video calls • Contractor status after signing a non-disclosure agreement • Exclusivity agreement preventing a similar position elsewhere while working for Hustler Marketing • 30-day notice period after the first month

🏖️ Benefits

• Fixed-rate monthly salary paid in USD • Remote work arrangement • Full-time commitment • Performance reviews every 9 to 12 months, with the first one after 3 to 6 months