Head of Conversion Rate Optimisation

🕒 September 18

🌐 Romania, North Macedonia, +4 more countries – Remote

🇷🇴 Romania – Remote 🇲🇰 North Macedonia – Remote 🇧🇬 Bulgaria – Remote 🇷🇸 Serbia – Remote 🇭🇷 Croatia – Remote 🇧🇦 Bosnia and Herzegovina – Remote

⏰ Full Time

🔴 Lead

📊 Conversion Rate Optimizer (CRO)

👻 Ghost score 23%

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Huzzle.com

WebsiteLinkedInAll Job Openings

51 - 200 employees

🎯 Recruiter

👥 HR Tech

☁️ SaaS

💰 $1.8M Pre Seed Round - Huzzle on 2024-04

Recruitment • HR Tech • SaaS

Huzzle. com is an AI-native hiring platform that connects companies with pre-vetted, remote talent—especially sales and go-to-market roles—through a streamlined sourcing, interviewing, hiring, and payroll workflow. The platform uses AI-driven candidate search and automated interviews (with expert review) to surface high-quality candidates quickly, then handles contracts, onboarding, and cross-border payroll and compliance so employers can hire globally in days. It also offers a candidate-facing experience that matches applicants to remote roles after a single 20-minute interview and provides a curated talent marketplace.

📋 Description

• Own the end-to-end CRO and e-commerce optimisation strategy across three in-house brands and selected agency clients. • Audit new client websites, funnels, analytics setups, and customer journeys to identify growth opportunities. • Identify opportunities to improve conversion rates, AOV, revenue, and profit per visitor. • Build, prioritise, and manage structured CRO and experimentation roadmaps. • Develop clear, data-backed, and commercially focused hypotheses for experiments. • Analyse GA4, Shopify, e-commerce, and behavioural data to uncover friction points and opportunities. • Use heatmaps, session recordings, surveys, customer feedback, and qualitative research to understand customer behaviour. • Determine when optimisation opportunities should be A/B tested versus implemented directly. • Brief designers and developers on CRO initiatives, ensuring execution remains aligned with the commercial objective. • Review experiment results and assess statistical validity before making recommendations. • Translate complex data into clear, actionable insights for clients and internal stakeholders. • Present CRO strategies, experiment findings, and recommendations directly to clients. • Quantify incremental revenue, profit, and commercial impact generated through optimisation initiatives. • Maintain a consistently high standard of CRO strategy across all accounts. • Develop and continuously improve the company's CRO framework and methodology. • Establish scalable processes for experimentation, reporting, customer research, and prioritisation. • Hire, mentor, and develop future CRO strategists as the function grows.

🎯 Requirements

• 5–8+ years of professional experience in Conversion Rate Optimisation, experimentation, e-commerce optimisation, or a closely related discipline. • Strong track record of delivering measurable CRO improvements for e-commerce businesses. • Experience working with established e-commerce brands, ideally generating approximately £1m–£50m in revenue. • Advanced knowledge of Shopify or other major e-commerce platforms. • Strong proficiency with Google Analytics 4 (GA4) and e-commerce analytics. • Hands-on experience with A/B and multivariate testing platforms. • Strong understanding of experimentation methodology, statistical significance, and test validity. • Experience conducting customer research using surveys, behavioural analysis, heatmaps, session recordings, and other qualitative methods. • Strong knowledge of e-commerce UX, customer journeys, landing pages, product pages, checkout flows, and funnel optimisation. • Ability to connect CRO activity to commercial outcomes such as revenue, AOV, margin, and profit per visitor. • Experience creating and prioritising experimentation roadmaps based on expected commercial impact. • Strong client-facing communication and presentation skills. • Ability to confidently brief and collaborate with designers, developers, marketers, and senior stakeholders. • Comfortable owning strategy while remaining hands-on with analysis, research, and experimentation. • Previous agency, consultancy, or multi-brand experience is highly desirable. • Leadership or mentoring experience, with the ability to build and develop a CRO team as the business scales.

🏖️ Benefits

• Fully remote opportunity with the ability to work as part of an ambitious, growth-focused team. • High-impact leadership role with ownership of CRO strategy across multiple ecommerce brands and agency clients. • Build the CRO methodology and help define how the agency approaches research, experimentation, and optimisation. • Long-term career growth with the opportunity to play a central role in building a dedicated CRO function. • Commercially focused work where your impact can be directly connected to incremental revenue and profit.

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