Portfolio Health Gamification, User Experience Intern

🕒 March 31

🌽 Illinois – Remote

🌽 Illinois – Remote

💵 $21 - $24 / hour

👨‍🎓 Internship

⚪️ Entry-level

🎨 Product Designer (UI/UX)

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Hyatt

WebsiteLinkedInAll Job Openings

10,000+ employees

👥 B2C

🛒 Retail

B2C • Retail • Hospitality

Hyatt is a global hospitality company that operates a range of hotels, resorts, and vacation properties. Known for its commitment to providing exceptional guest experiences, Hyatt offers various accommodation options, from luxury to more affordable stays. The company also focuses on sustainability and community engagement, ensuring responsible business practices in the hospitality sector.

📋 Description

• Support the technical development and configuration of gamified engagement materials (e.g., scoring logic, progression rules, badge structures, interactive dashboards, or digital learning components) in collaboration with learning and technology partners. • Apply human-centered design methods to understand user needs, behaviors, and friction points across functions. • Synthesize qualitative and quantitative insights into clear problem statements and opportunity areas. • Co-design gamification concepts and engagement experiments that drive measurable behavior change and portfolio performance outcomes. • Develop and iterate low-fidelity prototypes (wireframes, journey maps, interactive flows) to test and refine user experience improvements. • Contribute to agile sprint cycles by defining hypotheses, success metrics, and feedback loops for gamified engagement initiatives. • Facilitate or support user interviews, usability tests, and feedback sessions to validate design assumptions. • Analyze engagement analytics and behavioral data to inform iterative design decisions. • Conduct competitive cross-industry benchmarking on behavioral design, gamification mechanics, and digital engagement strategies. • Develop visual storytelling artifacts (experience maps, insight summaries, sprint recaps) to communicate findings to stakeholders. • Support backlog documentation, experiment tracking, and retrospective insights within agile workflows.

🎯 Requirements

• Currently pursuing a degree in Game Design, UX/UI Design, Human Computer Interaction, Computer Science, Behavioral Science, Learning Experience Design, or related field. • Experience designing interactive learning experiences, gamified products, or digital engagement tools through academic internships, or personal products. • Demonstrated the ability to translate user insights or behavioral goals into tangible deliverables (e.g., prototypes, interactive modules, game mechanics, dashboards, or digital features). • Experience in applying human-centered design methods such as user research, journey mapping, rapid prototyping, and usability testing. • Familiarity with designing or configuring game mechanics (e.g., points, progression systems, feedback loops, rewards, challenges). • Exposure to digital development or configuration with interactive platforms (e.g., LMS tools, prototyping software, dashboard tools, low-code environments, or basic front-end logic). • Experience using data or feedback to iterate and improve digital products. • Portfolio or work samples demonstrating interactive, gamified, or learning-focused design work

🏖️ Benefits

• Annual allotment of free hotel stays at Hyatt hotels globally • Flexible work schedule • Work-life benefits including wellbeing initiatives such as a complimentary Headspace subscription, and a discount at the on-site fitness center • A global family assistance policy with paid time off following the birth or adoption of a child as well as financial assistance for adoption • Paid Time Off, Medical, Dental, Vision, 401K with company match