
1001 - 5000 employees
🤝 B2B
☁️ SaaS
🏢 Enterprise
B2B • SaaS • Enterprise
Hyland is a company that provides a collaborative community platform for its customers and partners, offering access to resources such as products, solutions, and updates. The platform enables users to share feedback, ask questions, and connect with each other, fostering operational knowledge and organizational value. Hyland Community aims to enhance user experience by facilitating interaction between experts and community members.
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1001 - 5000 employees
🤝 B2B
☁️ SaaS
🏢 Enterprise
B2B • SaaS • Enterprise
Hyland is a company that provides a collaborative community platform for its customers and partners, offering access to resources such as products, solutions, and updates. The platform enables users to share feedback, ask questions, and connect with each other, fostering operational knowledge and organizational value. Hyland Community aims to enhance user experience by facilitating interaction between experts and community members.
• Drive efficiency across marketing technologies by contributing to strategy and planning for the long-term marketing technology vision • Provide day-to-day support to internal users of marketing technologies • Maintain regular communication with vendor representatives to address current and anticipated needs • Conduct regular audits of data within assigned systems • Uphold best practices and recommend process improvements • Monitor systems and technologies to identify issues and improvement opportunities across architectures, implementations, licensing, and workflows • Serve as the primary administrator for departmental licensing needs • Manage license inventory, creation, and removal • Stay current on marketing technology trends • Act as a liaison for contracted employees operating within the marketing operations and strategy team
• Bachelor's degree in Information Technology, Marketing, or a related field — or an equivalent combination of education and experience • Demonstrated experience in system administration, system implementation, and project management • Proven ability to work with system data, ensuring accuracy and adherence to best practices • Strong oral and written communication skills • Ability to engage stakeholders at all levels with professionalism and tact • Solid critical thinking and problem-solving skills • Ability to manage conflict, navigate negotiations, and drive collaborative outcomes • Experience working with marketing technology platforms and SaaS-based solutions • Ability to develop and deliver compelling, informative presentations to diverse audiences • Strong business and technology acumen • Fiscal accountability in managing project-related budgets • Ability to influence, motivate, and mobilize team members and cross-functional business partners • Successful collaboration across teams and departments • Proactive and organized approach to multi-tasking
• Career development resources • Wellbeing programs • Innovation practices • Inclusive workplace culture • Employee initiatives and giving campaigns aligned with organizations important to employees
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