Service Coordinator – Manufacturing, Engineering

Job not on LinkedIn

🕒 3 days ago

⚔️ Virginia – Remote

⚔️ Virginia – Remote

💵 $60k - $70k / year

⏰ Full Time

🟢 Junior

🟡 Mid-level

🖥 Software Engineer

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Hyper Recruitment Solutions

WebsiteLinkedInAll Job Openings

11 - 50 employees

Founded 2012

🎯 Recruiter

🧬 Biotechnology

Recruitment • Biotechnology

Hyper Recruitment Solutions is a specialist life sciences recruitment firm founded in 2012 that connects scientific and technical talent with employers in pharmaceuticals, biotechnology, diagnostics, medical devices, and related sectors across the UK, Europe, and North America. With a founder and majority of its team from scientific backgrounds, HRS emphasizes scientific understanding, regulatory awareness, and candidate safety while offering permanent and contract placements, retained search, RPO/MSP, and large-scale hiring projects. The agency focuses on building high-performing teams for start-ups through global life sciences leaders, and promotes meaningful, impact-driven careers in the life sciences.

📋 Description

• Support scheduling and coordination of service partners and internal resources for field service. • Communicate job details, timelines, and required documentation to service partners and internal stakeholders. • Monitor job status and update systems to reflect progress and completion. • Prepare and process service orders and purchase orders under the guidance of the Service Delivery Manager. • Maintain accurate records of service events, parts usage, and service partner communications. • Assist with invoice reconciliation and documentation to support accurate billing. • Track parts availability and coordinate with Supply Chain to ensure timely delivery for service jobs. • Support service inventory management by monitoring stock levels and reporting replenishment needs. • Enter and maintain service-related data in NetSuite and Shepherd CMMS, ensuring accuracy in time, materials, and job documentation. • Act as a liaison between service providers and internal teams, providing routine updates and responding to service-related inquiries.

🎯 Requirements

• 2–5 years of experience in service coordination, operations, logistics, or administrative roles. • Associate or Bachelors Degree in Business, Supply Chain, Operations in a related field, or work experience. • Experience working in manufacturing, industrial, technology, or field service environments. • Strong organizational skills with the ability to manage multiple priorities simultaneously. • Excellent written and verbal communication skills. • Proficiency with ERP, CRM, or service management systems, including NetSuite. • Close attention to detail, accuracy, and follow-through. • Flexibility to support suppliers and service partners across different locations and time zones.

🏖️ Benefits

• Discretionary bonus or incentive compensation • Employee diversity and inclusive environment