Program Manager – Digital Accessibility

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Hyphen

WebsiteLinkedInAll Job Openings

51 - 200 employees

💼 Consulting

🤝 B2B

🤖 Artificial Intelligence

Consulting • B2B • Artificial Intelligence

Hyphen is a Lisbon-based UX and product design agency (trade name of SPARK2D, Lda) that combines human-centered design expertise with AI to craft digital experiences. They specialize in user experience, product design, accessibility (WCAG audits and training), design systems, conversational/UX writing and GenAI governance, and embed flexible teams or deliver end-to-end projects for enterprise clients. Hyphen lists clients such as Cofidis, Vodafone, Worten and Euroconsumers, and highlights AI-powered workflows, accessibility, and training services while being recognized in Portuguese tech and workplace certifications.

📋 Description

• Lead the planning, governance, and execution of the accessibility compliance programme across multiple product teams. • Track programme progress, dependencies, risks, and milestones, maintaining a single source of truth for all workstreams. • Facilitate governance meetings and provide clear reporting to senior leadership and key stakeholders. • Translate accessibility audits and regulatory requirements into structured backlogs and delivery roadmaps. • Collaborate with Product, Design, and Engineering teams to scope initiatives, estimate effort, and prioritise delivery. • Create and manage Jira epics and user stories, ensuring clear ownership, priorities, and acceptance criteria. • Proactively identify and remove delivery blockers while adapting plans to evolving business and technical needs. • Coordinate cross-functional teams across Product, Engineering, Design, Legal, and Compliance functions. • Communicate programme status, risks, trade-offs, and key decisions to executive stakeholders.

🎯 Requirements

• 7+ years of experience in Technical Program Management, Program Management, or Project Management within technology or product organisations. • Proven experience delivering complex, cross-functional programmes involving multiple stakeholders and fixed regulatory or business deadlines. • Strong hands-on experience with Jira, including backlog management and ticket creation. • Experience working closely with Product, Design, and Engineering teams to scope and estimate delivery work. • Working knowledge of digital accessibility standards (WCAG, EAA, BITV, RGAA, or similar). • Excellent stakeholder management and communication skills, with the ability to engage both technical teams and senior leadership. • Strong organisational skills, analytical mindset, and a proactive, ownership-driven approach. • Fluent English (C1/C2). • Must be currently based in Portugal.

🏖️ Benefits

• Flexible work arrangements