Hypixel Inc
Gaming • Media • eCommerce
Hypixel Inc. is one of the largest and highest quality Minecraft server networks globally, offering a wide array of original games like The Walls, Mega Walls, Blitz Survival Games, and many more. Starting out as a YouTube channel that created Minecraft Adventure Maps, Hypixel has evolved into a massive multiplayer online gaming platform. The network allows players to engage in unique content and gameplay experiences by logging onto their Minecraft server. Players can purchase in-game items such as ranks, Hypixel Gold, and SkyBlock Gems, supporting the development of more high-quality content. Hypixel's server supports different Minecraft versions, allowing for diverse playing experiences. The platform includes forums, leaderboards, and a store for purchasing additional content and features.
Customer Support Agent
Job not on LinkedIn
2 hours ago
Hypixel Inc
Gaming • Media • eCommerce
Hypixel Inc. is one of the largest and highest quality Minecraft server networks globally, offering a wide array of original games like The Walls, Mega Walls, Blitz Survival Games, and many more. Starting out as a YouTube channel that created Minecraft Adventure Maps, Hypixel has evolved into a massive multiplayer online gaming platform. The network allows players to engage in unique content and gameplay experiences by logging onto their Minecraft server. Players can purchase in-game items such as ranks, Hypixel Gold, and SkyBlock Gems, supporting the development of more high-quality content. Hypixel's server supports different Minecraft versions, allowing for diverse playing experiences. The platform includes forums, leaderboards, and a store for purchasing additional content and features.
📋 Description
• Handle support tickets through online help desk for questions and issues related to Hypixel • Identify areas of need for support articles and improvements across the network based on player contacts • Work on continuously improving internal systems to provide a better player experience
🎯 Requirements
• Great understanding of Hypixel • 1+ years related experience • Strong communication, patience, and friendliness • Good English writing skills • Able to work both independently and as part of a team when needed • Experience with Zendesk, and/or experience with Tebex for billing-related customer support, is a plus
🏖️ Benefits
• Chance to work on the biggest Minecraft network with an extremely motivated team • Opportunities to learn and grow personally and professionally • Stable and secure work environment • Ability to work remotely
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