Commercial Aftersales Manager

🕒 July 8

🌽 Illinois, Iowa, +6 more states – Remote

🌽 Illinois – Remote 🌾 Iowa – Remote 🐎 Kentucky – Remote 🌾 Nebraska – Remote 🌾 North Dakota – Remote 🏈 Ohio – Remote 🏰 Missouri – Remote 🗿 South Dakota – Remote

⏰ Full Time

🟠 Senior

🔴 Lead

🤑 Sales

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Hyster-Yale Materials Handling

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5001 - 10000 employees

Since 1989, Hyster-Yale Materials Handling has provided the strategic leadership and global support behind Hyster® and Yale® lift trucks, two of the most successful materials handling brands in the industry.

📋 Description

• Engage extensively with our Dealer network through frequent travel (75% or more), building strong partnerships and driving business growth. • Collaborate closely with Dealer and Dealer based customers, delivering exceptional service and tailored solutions to meet their unique needs. • Develop and execute regional sales strategies for all parts segments, aligning with national objectives and regularly reviewing performance with dealer leadership. • Work closely with dealers to expand their service business, generate new parts consumption opportunities, and ensure their teams are equipped to support growing market share. • Partner with aftersales marketing to advance eCommerce initiatives and identify opportunities to reach new customer segments, guiding dealers in market expansion efforts. • Provide dealers with essential sales tools, training, and feedback, promote adoption of key sales campaigns, and deliver hands-on coaching to maximize results. • Track, analyze, and report sales data and market insights using CRM and BI tools, keeping both internal teams and dealer leaders informed and empowered.

🎯 Requirements

• Bachelor’s degree or 5-7+ equivalent experience • 7+ years in industrial product sales, preferably with manufacturer or dealer networks • Microsoft Office experience is a must • Salesforce experience and proficiency • Automotive and/or Lift truck Dealer experience in Operations is a plus • Knowledge of wholesale and retail parts/service operations and lift truck markets • Ability to develop and implement marketing plans targeting dealer leadership • Familiarity with SAP, CRM systems and BI tools for performance tracking • Strong sales and marketing expertise with proven ability to coach and lead • Excellent time management and territory planning skills • Ability to communicate complex technical concepts in a clear, actionable way

🏖️ Benefits

• Competitive pay • Tuition reimbursement • Supportive work environment • Hybrid work option • Opportunities for growth and development • Paid time off • Medical, dental, vision, and life insurance • Employer-sponsored profit sharing • 401(k)