Logistics Coordinator

🔥 3 hours ago

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Logo of ICAT Logistics

ICAT Logistics

501 - 1000 employees

Founded 1993

📦 Logistics

🚗 Transport

Logistics • Transport

ICAT Logistics is a company focused on logistics and transportation services. Based on the company name and the provided website assets (CSS and layout code), it appears to operate in freight, supply-chain or transport-related activities, though specific services (e. g. , freight forwarding, warehousing, last-mile delivery) are not detailed in the supplied text. The available material is primarily website styling and does not include explicit product, service, or market details, so this description is conservative and based on the company name and the context of the provided site content.

📋 Description

• Under minimal guidance from the Director, the Logistics Coordinator is responsible cradle to grave work ideology, shipment scheduling, dispatching, planning, tracking, and communication. • Answering phones and e-mails professionally and expediently. • Adequately assess Sales rep/project manager needs and determine the reason for contact. • During order input, adequately gather all relevant information. • Effectively route packages based on customer specifications. • Track and monitor all shipments with process updates at each step including possible setbacks such as delays, cancellations, field damage, etc. • Notify responsible parties for special services requests. • Identifying opportunities for process improvements to augment the level of quality of service. • Additional duties as assigned. • Work with external and internal clients to arrange, transport, and deliver their consignments. • Utilize our vendors and partners to provide timely, professional, and cost-effective solutions. • Utilize our TMS effectively and diligently. • Use your sense of urgency to identify, communicate, and solve problems. • Communicate effectively with Sales reps/project managers, coworkers, and management. • Have a familiarity with governmental compliance agencies such as the TSA and DOT. • Perform other duties as needed.

🎯 Requirements

• Bachelor’s degree in supply chain, or related field preferred • Transportation experience or internship is ideal • International airfreight experience required • Aviation experience required • Natural ability to multi-task in a fast-paced work setting • Impeccable customer service skills; ability to build trust and maintain relationships within the business • Ability to communicate (written and verbal) effectively in a diverse, multicultural environment • Excels in meeting deadlines and demonstrates superior time management skills • Must possess strong attention to detail • Highly motivated team player with an outgoing and positive work attitude • Advanced skills with Microsoft Office products and daily PC use

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