
5001 - 10000 employees
Founded 1969
☁️ SaaS
⚡ Energy
💰 $30M Grant on 2021-03
Consulting • SaaS • Energy
ICF is a global consulting and technology services company that helps government and commercial clients tackle complex challenges. The firm provides expertise in areas such as Federal IT modernization, energy and utilities, public health, climate resilience, disaster management, and transportation. ICF leverages data and analytics, artificial intelligence, and cybersecurity to deliver innovative solutions. With a strong commitment to corporate citizenship and sustainability, ICF supports social programs and community development, aiming for a sustainable, low-emissions future. The company operates worldwide, with significant presence in Europe through its offices in Belgium, Spain, and the UK.
🕒 May 23
⚔️ Virginia – Remote
💵 $67.4k - $138.5k / year
⏰ Full Time
🟡 Mid-level
🟠 Senior
🌐🕵️ Salesforce Analyst
🦅 H1B Visa Sponsor
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5001 - 10000 employees
Founded 1969
☁️ SaaS
⚡ Energy
💰 $30M Grant on 2021-03
Consulting • SaaS • Energy
ICF is a global consulting and technology services company that helps government and commercial clients tackle complex challenges. The firm provides expertise in areas such as Federal IT modernization, energy and utilities, public health, climate resilience, disaster management, and transportation. ICF leverages data and analytics, artificial intelligence, and cybersecurity to deliver innovative solutions. With a strong commitment to corporate citizenship and sustainability, ICF supports social programs and community development, aiming for a sustainable, low-emissions future. The company operates worldwide, with significant presence in Europe through its offices in Belgium, Spain, and the UK.
• Engage with DHS stakeholders to analyze current business processes, identify pain points, and gather requirements for the Salesforce-based solution. • Translate business needs into detailed user stories, workflows, and system requirements to support low-code/no-code development on Salesforce’s Government Cloud Platform. • Collaborate with the team to prioritize and refine the product backlog, ensuring alignment with project goals and stakeholder expectations. • Create comprehensive documentation, including process flows, requirements specifications, user guides, and deliverables required for gate reviews. • Assist in delivering user training to ensure effective adoption and use of the new Salesforce system. • Support the team in meeting DoD and federal security and compliance standards, including contributing to cybersecurity documentation for ATO approval. • Facilitate communication between stakeholders, developers, and other team members to ensure clarity and alignment on project objectives. • Participate in Agile ceremonies (e.g., sprint planning, reviews) to provide insights on requirements and process improvements. • Support gate reviews for system and acquisition lifecycle checkpoints, ensuring all deliverables meet DHS standards.
• 3+ years as a Business Analyst, including at least one Salesforce project. • 3+ years of experience and proven proficiency with Agile project management tools (e.g., Jira, Trello) and Microsoft Office Suite. • 1+ years of experience delivering user training or creating technical documentation. • Candidate must have a Public Trust or an Active Secret clearance. • U.S. Citizenship is required due to federal contract requirements. • Candidate must reside in the U.S., be authorized to work in the U.S., and all work must be performed in the U.S. • Candidate must have lived in the U.S. for three (3) full years out of the last five (5) years.
• Reasonable Accommodations • Professional development opportunities
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