Clinical Community Analyst

Job not on LinkedIn

🕒 Yesterday

🇵🇱 Poland – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

👫 Community Manager

👻 Ghost score 10%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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ICON plc

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1990

💼 Consulting

🏥 Healthcare

📦 Logistics

Consulting • Healthcare • Logistics

ICON plc is a global provider of clinical, consulting, and commercial services across various sectors in the healthcare and pharmaceutical industries. They offer a wide range of clinical solutions, including decentralised clinical trials, cardiac safety solutions, early clinical laboratories, and medical imaging. ICON also provides technology solutions that support drug development from early phases to post-marketing. Their therapeutic expertise spans cardiovascular, oncology, internal medicine, and more, with a strong focus on transformative therapies like cell and gene therapies and biosimilars. ICON is recognized as a leading Contract Research Organisation (CRO), regularly providing thought leadership and contributing to industry publications and events. Their services are tailored to optimize clinical trials, offer regulatory intelligence, and deliver real-world evidence through robust data analysis and patient-centric solutions.

📋 Description

• Manage investigator portals from study start-up through study close-out and archiving • Partner with study teams to develop and implement site engagement and communication strategies • Create, maintain, and publish portal content including news posts, communications, surveys, forms, dashboards, and study resources • Coordinate portal launches and ongoing portal activities with study teams and external vendors • Support portal user management and provide business support to stakeholders • Lead and facilitate meetings with study teams related to portal planning, implementation, and ongoing study conduct • Monitor portal activity and engagement, identifying opportunities to improve the site experience • Investigate, track, and resolve portal-related issues, escalating when appropriate • Contribute to process improvements, training activities, operational documentation, and best practice development • Support broader site engagement initiatives and technology-related projects as required

🎯 Requirements

• Degree in Life Sciences, Health Sciences, or equivalent relevant experience • Experience working within clinical trials or clinical research • Experience using investigator portals or similar clinical technology platforms that support study sites and investigators • Strong understanding of clinical trial processes and study conduct • Excellent organisational and project coordination skills with the ability to manage multiple activities simultaneously • Strong written and verbal communication skills • Experience creating communications, newsletters, site-facing content, or engagement materials • Advanced Microsoft Office skills, including the ability to analyse and present information effectively • Ability to work successfully within global, cross-functional teams • Employment contingent upon having the legal right to work in the country where the role is based • Preferred: experience supporting global or multi-regional clinical trials • Preferred: experience working directly with study teams, investigators, sites, or clinical technology vendors • Preferred: experience delivering training, onboarding, or user support • Preferred: knowledge of site engagement strategies and change management principles • Additional language skills would be advantageous

🏖️ Benefits

• Competitive base salary and performance related incentives • Health and wellbeing programmes including medical, dental, and vision coverage where applicable • Retirement and pension plans • Life assurance and disability coverage • Employee assistance programmes and wellbeing resources • Learning and development opportunities through structured training and career pathways