Global Delivery Manager

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🕒 January 16

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ICON plc

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1990

💊 Pharmaceuticals

🧬 Biotechnology

⚕️ Healthcare Insurance

Pharmaceuticals • Biotechnology • Healthcare Insurance

ICON plc is a global provider of clinical, consulting, and commercial services across various sectors in the healthcare and pharmaceutical industries. They offer a wide range of clinical solutions, including decentralised clinical trials, cardiac safety solutions, early clinical laboratories, and medical imaging. ICON also provides technology solutions that support drug development from early phases to post-marketing. Their therapeutic expertise spans cardiovascular, oncology, internal medicine, and more, with a strong focus on transformative therapies like cell and gene therapies and biosimilars. ICON is recognized as a leading Contract Research Organisation (CRO), regularly providing thought leadership and contributing to industry publications and events. Their services are tailored to optimize clinical trials, offer regulatory intelligence, and deliver real-world evidence through robust data analysis and patient-centric solutions.

📋 Description

• Study Manager (SM) is a key member of the Global Study Team contributing to delivering the clinical study to time, cost and quality, and ensuring inspection readiness by taking an oversight over study eTMF completeness. • SM works in close partnership with the Study Delivery Lead (SDL) on end-to-end operational study delivery activities, from study setup to study archival. • Focus on setting up, maintaining and ensuring completeness of internal systems / databases / tracking tools and project plans (CSAP). • Works cross-functionally, with internal and external partners, on clinical study management activities, for in-house and outsourced studies across all phases and therapeutic areas. • Responsible for monitoring study conduct and progress, identifying, resolving and escalating risks/issues which may impact delivery of the study to the necessary quality, timeline and budget objectives.

🎯 Requirements

• Bachelor's degree in a scientific or related field; advanced degree preferred. • Minimum of 5 years of experience in clinical research. • 1-2 years working as an Associate Project Manager within a CRO or Pharma setting. • Vendor management experience. • Excellent knowledge of ICH-GCP, clinical study delivery process, including regulations, operational best practices, industry standards. • Well familiar with key systems used in clinical trial delivery. • Experience in using Trial Master File industry accepted standard. • Strong project management skills (preferably with analytical / financial skills) and good leadership skills. • Excellent verbal and written communication in English. • Excellent communication and relationship building skills, including external service provider management skills.

🏖️ Benefits

• Various annual leave entitlements • A range of health insurance offerings to suit you and your family’s needs. • Competitive retirement planning offerings to maximize savings and plan with confidence for the years ahead. • Global Employee Assistance Programme, TELUS Health, offering 24-hour access to a global network of over 80,000 independent specialised professionals who are there to support you and your family’s well-being. • Life assurance • Flexible country-specific optional benefits, including childcare vouchers, bike purchase schemes, discounted gym memberships, subsidised travel passes, health assessments, among others.