Patient Engagement Manager

Job not on LinkedIn

November 18

🌲 North Carolina – Remote

Although this job is listed in North Carolina, this company may be open to hiring remote in other states.

⏰ Full Time

🟡 Mid-level

🟠 Senior

👔 Manager

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ICON plc

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Pharmaceuticals • Biotechnology • Healthcare Insurance

ICON plc is a global provider of clinical, consulting, and commercial services across various sectors in the healthcare and pharmaceutical industries. They offer a wide range of clinical solutions, including decentralised clinical trials, cardiac safety solutions, early clinical laboratories, and medical imaging. ICON also provides technology solutions that support drug development from early phases to post-marketing. Their therapeutic expertise spans cardiovascular, oncology, internal medicine, and more, with a strong focus on transformative therapies like cell and gene therapies and biosimilars. ICON is recognized as a leading Contract Research Organisation (CRO), regularly providing thought leadership and contributing to industry publications and events. Their services are tailored to optimize clinical trials, offer regulatory intelligence, and deliver real-world evidence through robust data analysis and patient-centric solutions.

10,000+ employees

Founded 1990

💊 Pharmaceuticals

🧬 Biotechnology

⚕️ Healthcare Insurance

📋 Description

• Developing and executing comprehensive patient recruitment strategies tailored to specific clinical trial objectives, ensuring alignment with study protocols and timelines. • Leading cross-functional teams in the identification and engagement of target patient populations, utilizing data-driven insights to optimize recruitment efforts. • Building and maintaining partnerships with healthcare providers, patient advocacy groups, and community organizations to enhance recruitment and retention strategies. • Analyzing recruitment metrics and performance data to identify trends, challenges, and opportunities, making data-informed recommendations for improvement. • Creating and overseeing the development of patient-centric marketing materials and outreach campaigns to effectively communicate trial benefits and address patient concerns. • Providing training and guidance to project teams and staff on recruitment best practices, tools, and techniques to enhance recruitment success. • Staying informed about industry trends, regulatory guidelines, and emerging technologies that impact patient recruitment and engagement. • Monitoring recruitment progress and outcomes, reporting on successes and challenges to senior leadership and stakeholders.

🎯 Requirements

• Bachelor’s degree in life sciences, healthcare, marketing, or a related field. • An advanced degree is preferred. • Extensive experience in patient recruitment or clinical research, with a proven track record of successful recruitment strategies in a clinical trial setting. • Strong leadership skills, with the ability to motivate and guide cross-functional teams toward achieving recruitment goals. • Excellent communication and interpersonal skills, with the ability to build relationships with diverse stakeholders and effectively advocate for patient participation. • Strong analytical skills, with experience in evaluating recruitment performance metrics and using data to drive strategic decisions. • Creative problem-solver with a passion for improving patient access to clinical trials and enhancing the overall patient experience. • Proficiency in digital marketing strategies and tools, as well as familiarity with social media platforms for outreach efforts. • Willingness to travel for outreach initiatives, conferences, and stakeholder meetings as needed.

🏖️ Benefits

• Various annual leave entitlements • A range of health insurance offerings to suit you and your family’s needs. • Competitive retirement planning offerings to maximize savings and plan with confidence for the years ahead. • Global Employee Assistance Programme, TELUS Health, offering 24-hour access to a global network of over 80,000 independent specialised professionals who are there to support you and your family’s well-being. • Life assurance • Flexible country-specific optional benefits, including childcare vouchers, bike purchase schemes, discounted gym memberships, subsidised travel passes, health assessments, among others.