Site Engagement Manager

🕒 July 14

🇧🇬 Bulgaria – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

👔 Manager

👻 Ghost score 23%

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Logo of ICON plc

ICON plc

10,000+ employees

Founded 1990

💼 Consulting

🏥 Healthcare

📦 Logistics

Consulting • Healthcare • Logistics

ICON plc is a global provider of clinical, consulting, and commercial services across various sectors in the healthcare and pharmaceutical industries. They offer a wide range of clinical solutions, including decentralised clinical trials, cardiac safety solutions, early clinical laboratories, and medical imaging. ICON also provides technology solutions that support drug development from early phases to post-marketing. Their therapeutic expertise spans cardiovascular, oncology, internal medicine, and more, with a strong focus on transformative therapies like cell and gene therapies and biosimilars. ICON is recognized as a leading Contract Research Organisation (CRO), regularly providing thought leadership and contributing to industry publications and events. Their services are tailored to optimize clinical trials, offer regulatory intelligence, and deliver real-world evidence through robust data analysis and patient-centric solutions.

📋 Description

• Serve as an effective communication “bridge” between sites, third party vendors and the sponsor • Building and maintaining strong relationships with key stakeholders at clinical trial sites • Monitoring site performance metrics and providing regular updates to study teams on site engagement activities and outcomes • Collaborating with internal teams to develop and implement site engagement strategies tailored to the specific needs of each study and site • Identifying opportunities to improve site engagement and optimize site performance through regular communication and feedback mechanisms • Providing support and guidance to site staff on study protocols, procedures, and regulatory requirements

🎯 Requirements

• Bachelor’s degree or equivalent • Experience in clinical research and strong working knowledge of Good Clinical Practice • Prior experience as a CRA would be an advantage • Travel required (approx. 50%) • Fluent in English as well as required language to conduct day-to-day business • Therapeutic expertise and knowledge of the clinical research landscape • Strong self-management and organizational skills

🏖️ Benefits

• Competitive base salary and performance related incentives • Health and wellbeing programmes including medical, dental, and vision coverage where applicable • Retirement and pension plans • Life assurance and disability coverage • Employee assistance programmes and wellbeing resources • Learning and development opportunities through structured training and career pathways

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