Information Design
Aerospace
Information Design is a company that specializes in turning aviation data into valuable and insightful information. They offer unique IT solutions tailored to the aviation industry, working with airlines and airports to enhance operational performance through data management. Their key products include aWall, a real-time aviation dashboard for live metrics and data visualization, and aFuel, a digital network for managing the fueling process. With a strong emphasis on innovation and compliance, Information Design is committed to information security and industry best practices.
Customer Service Agent
October 23
đŁď¸đŠđŞ German Required
Information Design
Aerospace
Information Design is a company that specializes in turning aviation data into valuable and insightful information. They offer unique IT solutions tailored to the aviation industry, working with airlines and airports to enhance operational performance through data management. Their key products include aWall, a real-time aviation dashboard for live metrics and data visualization, and aFuel, a digital network for managing the fueling process. With a strong emphasis on innovation and compliance, Information Design is committed to information security and industry best practices.
đ Description
⢠Contact with our customers ⢠Record, process and prioritize inquiries ⢠Keep track of service level agreements (SLAs) ⢠Act as the interface between the development team and customers
đŻ Requirements
⢠Initial experience in the IT sector or strong IT affinity ⢠Strong customer orientation ⢠Professional demeanor ⢠Strong communication skills ⢠Empathy and commitment ⢠Very good German language skills ⢠Good English
đď¸ Benefits
⢠Varied project work and new challenges ⢠Open company culture ⢠Training and development opportunities ⢠Option to work from home
Apply NowSimilar Jobs
October 22
Customer Experience Specialist supporting healthcare professionals through chat, voice, and email. Engaging in problem-solving and operational support within a remote European environment.
đŠđŞ Germany â Remote
đľ $18k / year
đ° $30M Series C on 2022-02
â° Full Time
đ˘ Junior
đĄ Mid-level
đ Customer Support
đŤđ¨âđ No degree required
October 22
Sales and customer service specialist at Trupanion providing support for pet insurance. Engaging with customers to ensure they understand the value of their policies and addressing their needs.
đŠđŞ Germany â Remote
đ° $60M Post-IPO Equity on 2020-11
â° Full Time
đ˘ Junior
đĄ Mid-level
đ Customer Support
đŤđ¨âđ No degree required
đŁď¸đŠđŞ German Required
đŁď¸đŤđˇ French Required
October 22
Kundenservicemitarbeiter in der Auftragsbearbeitung bei Autohero im Document Management Team. Bearbeitung von Kundenanfragen und Dokumentenmanagement zur Optimierung des Autokaufs.
đŠđŞ Germany â Remote
đ° Convertible Note on 2020-07
â° Full Time
đĄ Mid-level
đ Senior
đ Customer Support
đŁď¸đŠđŞ German Required
October 15
Join Autohero in the Quality Management Team to assess used cars and ensure high standards. Engage with customers and service providers to ensure a positive purchasing experience.
đŠđŞ Germany â Remote
đ° Convertible Note on 2020-07
â° Full Time
đĄ Mid-level
đ Senior
đ Customer Support
đŁď¸đŠđŞ German Required
October 14
Customer Service role handling tickets and phone inquiries at Demo Daten GmbH, a fictional company created for training purposes.
đŠđŞ Germany â Remote
â° Full Time
đ˘ Junior
đĄ Mid-level
đ Customer Support
đŤđ¨âđ No degree required
đŁď¸đŠđŞ German Required