Nonprofit Salesforce Consultant – Enterprise Project Manager

Job not on LinkedIn

November 27

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Logo of Idealist Consulting

Idealist Consulting

Non-profit • SaaS • B2B

Idealist Consulting is a technology consulting firm based in Portland, Oregon, dedicated to empowering nonprofits and other mission-driven organizations by implementing Salesforce solutions, marketing automation, and managed services. Founded in 2006, they have supported over 750 nonprofits across 99+ countries. Idealist Consulting specializes in helping organizations grow their impact through innovative technical solutions, ensuring that nonprofits can focus on their essential causes by streamlining and upgrading their systems. They are recognized for pioneering Salesforce integration in the nonprofit sector and continuously working to accelerate its adoption.

51 - 200 employees

Founded 2003

🤝 Non-profit

☁️ SaaS

🤝 B2B

📋 Description

• Guide full project life cycle from requirements gathering to solution design and development, testing, and deployment • Steering complex Enterprise-level implementations through various stages of development and deployment. • Support translation of client needs into technical requirements • Join and lead client-facing discovery sessions. • Maintain and update Story Navigator as the central repository of project configuration, design, documentation, and user feedback • Assist in quality testing prior to user testing • Create and actively manage implementation schedules, project deliverables and milestones to ensure effective completion of project milestones, control project scope and mitigate risks. • Coordinate client and Idealist Consulting project team meetings and communications, utilizing prescribed project management tools and platform to ensure continuity in communication and project quality • Produce quality project deliverables, including kickoff presentations, project plans, status reports, budget burn reports, client requirements, design documentation, and deployment plans • Work closely with client project team to identify, nurture, and guide client team • Collaborate with Client Success Team and Service Delivery management as needed to resolve project or client communication roadblocks • Proactively manage multiple, concurrent projects

🎯 Requirements

• 3-7 years experience in a similar role • Minimum certification: Salesforce Admin Certification • Understanding of Nonprofit Cloud (NPC) (Certification preferred) • Excellent verbal and written communication skills - including translation of technical requirements to non-technical individuals • Project management experience • Familiarity with PROSCI and ADKAR • Understanding of nonprofit technology projects • Ability to engage in multiple projects at one time • Experience managing with both Waterfall and Agile software development methodologies • Creative and analytical thinking with a passion for solving customer problems with software solutions • Experience in Enterprise-level Implementations, demonstrating a track record of successfully steering complex projects through various stages of development and deployment • 2+ Salesforce administration with strong declarative design skills and the ability to deliver customer-driven solutions (Extra Credit) • Proven experience with NPSP and NPC (Extra Credit) • PMP or other related Certification is a strong plus (Extra Credit) • Experience managing projects or engaging in projects with technical and cross-functional components (Extra Credit) • Previous experience working with nonprofits, experience working in fundraising and program management is a plus (Extra Credit) • Salesforce Sales Cloud, Service Cloud certifications a plus (Extra Credit) • Team leadership experience (Extra Credit)

🏖️ Benefits

• Contractors are not employees of Idealist Consulting and are therefore not eligible for benefits such as healthcare coverage and paid time off • Independent contractors are required to carry their own professional liability insurance policy.

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