Senior Microsoft Dynamics 365 CE Functional Consultant

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🔥 20 hours ago

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Logo of IDEX Corporation

IDEX Corporation

5001 - 10000 employees

Founded 1988

🏥 Healthcare

💼 Consulting

📦 Logistics

Healthcare • Consulting • Logistics

IDEX Corporation is a global company renowned for producing mission-critical components that impact daily life. Their product portfolio includes precision components used in DNA sequencing, firefighting tools like the Hurst Jaws of Life, and fluid and metering technologies essential in various industrial sectors. Additionally, IDEX operates in the health and science sectors, where they develop liquid subassemblies and precision equipment for handling and analysis. Their diverse product lineup extends to firefighting and safety equipment, fluid handling technologies, and high-end solutions that facilitate medical research and safety operations.

📋 Description

• Support the continued rollout, stabilization, and optimization of enterprise CRM platform across multiple business units • Conduct requirements discovery workshops with business stakeholders to gather, analyze, and document business processes and functional requirements • Develop and maintain solution design documentation, process maps, and functional specifications • Configure and optimize entities, forms, views, dashboards, business rules, workflows, and Power Automate flows • Collaborate closely with developers, architects, and testers throughout SIT, UAT, and release validation

🎯 Requirements

• Bachelor’s degree in Business Administration, Information Systems, or related field • 6+ years of hands-on experience as a Dynamics 365 CE Functional Consultant • Strong functional experience with Dynamics 365 Customer Service • Omnichannel for Customer Service • Dynamics 365 Sales (Lead and Opportunity Management) • Solid understanding of the Microsoft Power Platform (Power Apps, Power Automate, Power BI) • Proven ability to elicit requirements, perform fit/gap analysis, and produce high-quality functional documentation • Experience working in Agile/Scrum or Hybrid delivery models

🏖️ Benefits

• Health benefits • 401(k) retirement savings program with company match • PTO • Performance-based bonus plan

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