QA Specialist

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ID Plans

51 - 200 employees

For over 25 years, ID Plans has been a pioneer in delivering innovative solutions designed to streamline portfolio operations in the commercial real estate (CRE) sector. Our flagship platform, ID CLOUD, serves as an all-in-one operating system for leasing, tenant, and property management, expertly developed to enhance efficiency and support strategic growth.

📋 Description

• Uphold project quality standards by reviewing completed projects for defects and quality of work • Communicate with field team members to assist in completing projects accurately and efficiently • Act as a liaison between the Quality Assurance Manager, Corporate Office, and Field Data Specialists • Review projects for accuracy and submit to the final review team • Meet project deadlines and production expectations • Respond in a timely manner to requests and questions from all parties • Participate in coaching, training, and onboarding of new hires • Complete and submit HR paperwork accurately and timely • Other tasks as assigned

🎯 Requirements

• Superb written and spoken communication skills: face-to-face, email, text, video, etc. • Excellent attention to detail and desire to work with the details day in and out • Data analysis and reporting skills • Strong at providing feedback to other team members in an objective manner. • Strong spatial thinking—you can rotate a 3-dimensional box in your mind and always know which side is facing you • A plus if you have experience with commercial property mapping, floorplans, or blueprints. • Client Relationship Management (CRM) software experience, especially MS Dynamics is a plus. • At least one year of office-related work experience is a bonus and/or working from home experience.

🏖️ Benefits

• Health, Dental, and Vision Insurance • 401(k) with a company match • Paid time off • Flexible schedule (within usual business operational hours)

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