QA Lead – Billing, Revenue Assurance

Job not on LinkedIn

🔥 3 minutes ago

🇨🇴 Colombia – Remote

⏰ Full Time

🟠 Senior

📊 Billing Specialist

👻 Ghost score 25%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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IDT BY INDET GROUP

WebsiteLinkedInAll Job Openings

201 - 500 employees

📡 Telecommunications

💸 Finance

🤝 B2B

Telecommunications • Finance • B2B

IDT BY INDET GROUP is a global company that develops communication and payment services, aiming to unite families and grow businesses worldwide. Founded in 1990, IDT has grown to become the third-largest voice carrier with operations in over 20 countries and an annual revenue of $1. 5 billion. The company is known for its variety of communication tools and financial services, including its flagship brand BOSS Revolution, which offers international calling, mobile top-up, and money transfer services. IDT also provides cloud-based VoIP solutions through Net2Phone, as well as sales management systems and POS equipment for small and medium-sized businesses via National Retail Solutions. Additionally, IDT Express offers voice termination, DIDs, and SMS services globally, while Awards2Go provides custom prepaid Visa cards. Based in Newark, New Jersey, IDT is committed to innovation and quality, serving a diverse, multicultural community.

📋 Description

• Act as an active member of a Scrum team and participate in agile ceremonies while maintaining related artifacts • Own the test strategy for billing, covering rating, mediation, invoicing, taxation, payments, credits, adjustments, dunning, and reseller/white-label billing hierarchies • Design and document test coverage for month-end billing cycles, including cutoff and timezone boundaries, reruns, partial failures, and retry safety • Perform revenue-assurance testing by reconciling CDR volumes against invoiced amounts and quantifying financial impact of discrepancies • Trace billing discrepancies to root cause, distinguishing rating-engine defects from mediation or switch-side issues, including reading SIP traces or packet captures when necessary • Enforce the requirement intake gate so user stories enter sprints with testable acceptance criteria • Set and enforce documentation standards, including requirement-to-test-case traceability and reviewable per-epic coverage • Drive the automation roadmap by deciding what to automate, sequencing work, defining expected ROI, and reviewing resulting suites • Establish and report billing quality metrics, including defect escape rate, coverage, defect density, and release readiness • Mentor billing QA engineers and provide technical direction • Communicate and escalate product quality risks using data

🎯 Requirements

• 8+ years in QA, including hands-on experience with a production billing, rating, or payments system • Working knowledge of rating and usage billing: rate decks, prefix matching, billing increments, minimum durations, connection fees, and destination zones • Subscription billing experience: recurring and non-recurring charges, mid-cycle proration, upgrades, downgrades, trials, promotions, and discounts • Invoicing experience: invoice generation, line-item totals, usage detail, credit memos, manual adjustments, refunds, and dunning • Strong SQL skills (joins, aggregations, window functions) sufficient to reconcile usage against invoices independently • Precision and rounding literacy: decimal vs. floating-point representation, rounding modes, line-level vs. invoice-level rounding, and identifying cent-level defects • Proven experience leading or mentoring QA engineers • Track record of pushing back with evidence, rejecting untestable requirements, holding releases based on data, and negotiating scope using metrics • Proficiency with a formal Test Management System (TMS) and Jira • Professional English proficiency, spoken and written, with reliable overlap with US Eastern business hours • Python and Pytest • Playwright • Allure TestOps • GitHub Actions and Jenkins • Grafana • Third-party tax engine knowledge • Plus: Working knowledge of SIP/VoIP call flows • Plus: REST API testing experience • Plus: Payment gateway integration testing experience • Plus: Telecom tax engine validation • Plus: Multi-currency and FX handling experience • Plus: Familiarity with Jenkins and GitHub Actions pipelines

🏖️ Benefits

• Remote work opportunity • B2B Employment ($, gross) • Stable job with long-term growth perspective • Competitive salary with annual performance review • Really good hardware • An exciting and challenging job with talented people around • Continuous learning and career growth opportunities • Compensation for professional training, seminars, and conferences • Referral program: get rewarded for helping us grow the team with talented people • Company-supported English classes to enhance your professional growth