IFS
Enterprise • SaaS • Artificial Intelligence
IFS is an enterprise software company providing solutions for various industries, including aerospace and defense, construction and engineering, energy, utilities, and resources, manufacturing, services, and telecommunications. The company offers a wide range of software products, including enterprise asset management, field service management, enterprise resource planning, and solutions leveraging artificial intelligence such as IFS. ai. These solutions are designed to optimize asset lifecycle management, improve customer engagement, and enhance operational efficiencies. IFS Cloud provides a comprehensive platform for digital transformation, helping businesses to harness data and drive insights across their operations.
5001 - 10000 employees
Founded 1983
🏢 Enterprise
☁️ SaaS
🤖 Artificial Intelligence
💰 Secondary Market on 2022-03
Consultant Business Applications, German
November 15
🗣️🇩🇪 German Required
IFS
Enterprise • SaaS • Artificial Intelligence
IFS is an enterprise software company providing solutions for various industries, including aerospace and defense, construction and engineering, energy, utilities, and resources, manufacturing, services, and telecommunications. The company offers a wide range of software products, including enterprise asset management, field service management, enterprise resource planning, and solutions leveraging artificial intelligence such as IFS. ai. These solutions are designed to optimize asset lifecycle management, improve customer engagement, and enhance operational efficiencies. IFS Cloud provides a comprehensive platform for digital transformation, helping businesses to harness data and drive insights across their operations.
5001 - 10000 employees
Founded 1983
🏢 Enterprise
☁️ SaaS
🤖 Artificial Intelligence
💰 Secondary Market on 2022-03
📋 Description
• Precisely triage and resolve support inquiries for our German- and English-speaking customers. • Write and maintain tips, knowledge-base articles, and troubleshooting guides based on resolved support cases. • Deeply understand Copperleaf’s functional capabilities and how they map to your customers’ business processes and strategy. • Manage all support needs end-to-end and be accountable for product-support service delivery. • Act as the liaison between customers and the release team during system upgrades, handling all coordination and rollout tasks. • Lead monthly calls with customers to review performance insights, enhancement requests, and evolving business requirements.
🎯 Requirements
• Fluent German is required • Strong business English • Based in Germany or the Netherlands, with the legal right to work in your country of residence • Proficient in Excel • Working level SQL • Familiar with Oracle DB concepts • Familiarity with IT concepts and principles (Windows and Linux servers, networking, REST webservice integrations, databases) • Familiarity with Linux containerisation (bonus)
🏖️ Benefits
• Flexible work arrangements • Professional development opportunities
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