IFS
Enterprise • SaaS • Artificial Intelligence
IFS is an enterprise software company providing solutions for various industries, including aerospace and defense, construction and engineering, energy, utilities, and resources, manufacturing, services, and telecommunications. The company offers a wide range of software products, including enterprise asset management, field service management, enterprise resource planning, and solutions leveraging artificial intelligence such as IFS. ai. These solutions are designed to optimize asset lifecycle management, improve customer engagement, and enhance operational efficiencies. IFS Cloud provides a comprehensive platform for digital transformation, helping businesses to harness data and drive insights across their operations.
5001 - 10000 employees
Founded 1983
🏢 Enterprise
☁️ SaaS
🤖 Artificial Intelligence
💰 Secondary Market on 2022-03
Consultant, Business Applications
Job not on LinkedIn
November 15
🗣️🇩🇪 German Required
IFS
Enterprise • SaaS • Artificial Intelligence
IFS is an enterprise software company providing solutions for various industries, including aerospace and defense, construction and engineering, energy, utilities, and resources, manufacturing, services, and telecommunications. The company offers a wide range of software products, including enterprise asset management, field service management, enterprise resource planning, and solutions leveraging artificial intelligence such as IFS. ai. These solutions are designed to optimize asset lifecycle management, improve customer engagement, and enhance operational efficiencies. IFS Cloud provides a comprehensive platform for digital transformation, helping businesses to harness data and drive insights across their operations.
5001 - 10000 employees
Founded 1983
🏢 Enterprise
☁️ SaaS
🤖 Artificial Intelligence
💰 Secondary Market on 2022-03
📋 Description
• Triage and resolve support inquiries for German- and English-speaking customers. • Write and maintain tips, knowledge-base articles, and troubleshooting guides. • Understand Copperleaf’s functional capabilities and their mapping to customer processes. • Manage all support needs end-to-end for assigned customers. • Act as liaison during system upgrades. • Lead monthly review calls with customers for insights and requests.
🎯 Requirements
• Fluent German required • Strong business English • Proficient in Excel • Working level SQL • Familiar with Oracle DB Concepts • Knowledge of IT concepts and principles (Windows and Linux servers, networking, REST webservice integrations) • Comfortable working independently in a distributed environment. • Based in Germany or the Netherlands, with the legal right to work in your country of residence.
🏖️ Benefits
• Flexible work arrangements • Professional development
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