Senior Ecommerce Vendor Manager

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iHerb, LLC

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 1996

🛍️ eCommerce

🧘 Wellness

🛒 Retail

eCommerce • Wellness • Retail

iHerb, LLC is an e-commerce platform that specializes in health and wellness products. The company offers a wide range of products including vitamins, supplements, herbs, sports nutrition, beauty products, grocery items, and more. iHerb is committed to providing high-quality products sourced directly from manufacturers or authorized distributors. The platform is known for its competitive pricing, extensive product reviews, prompt delivery services, and a strong emphasis on customer satisfaction. iHerb serves an international customer base, offering shipping to numerous countries worldwide.

📋 Description

• This position is responsible for evaluating, curating, promoting, and growing the brands/products in their assigned category and cultivating strong vendor partnerships that result in mutually beneficial opportunities to grow both revenue and profit. • The Regional Senior Vendor Manager sources new suppliers and manages assortment relevant to category, trend, and team objectives. • Work closely with the Global Director and team to ensure all are aligned on business strategies, short and long-term growth objectives. • Work closely with the in-market team, including Region Leaders, as a dotted line structure, to best ensure maximization of market opportunities. • Directly responsible for key category metrics (KPI’s) for new and existing brands, new products, pricing, gross margin, promotions, and product life cycle while seeking opportunities for improvement. • Understand and navigate supply chain complexities to ensure proper and legal buying methods. • Partner with Compliance and Regulatory departments on catalog additions to ensure legitimacy. • Solely procure directly from manufactures or approved distributors. • Negotiate with vendors to secure exceptional everyday pricing, marketing & promotional budgets, special opportunity buys, growth incentives including rebates and accruals, delivery, and payment terms for large volume accounts. • Foster relationships with large volume existing/new vendors to drive sales, product innovation, margin growth, promotional support and maintain regular and consistent communication to ensure a clear understanding of short/long-term goals and capabilities. • Negotiation of contracts, product evaluation, quality issues, customer service questions and create and maintain supplier, product database. • Drive the new product/brand onboarding and maintenance process to ensure timely addition to market. • Calculate, maintain and evaluate cost, pricing, and product adjustments in system to ensure desired mark-ups, margin. • Partner/Coordinate with Inventory Management and Planning Team in managing inventory turns, vendor forecasts, new item projections, service level, order cycles, rebate and marketing programs, special opportunity buys, and general supply chain practices. • Develop promotional co-op activities that are profitable and highly effective in conjunction with Marketing. • Create, review and utilize reports to enable in-depth analysis of category successes/challenges. • Comply with company policies and procedures, including safety, business ethics, and standards of conduct.

🎯 Requirements

• Generally requires a minimum of five (5) years of progressive experience in buying or directly related role with equivalent responsibilities, preferably in an e-commerce environment • Strong, successful and proven negotiating skills • Strong analytical, data management and decision-making abilities • Strong mathematical skills with an understanding of retail pricing concepts • Ability to communicate written and verbally in a professional manner with people at all levels of the organization and external contacts • Great attention to detail, highly organized with strong project management skills • Ability to handle multiple tasks, problem solve and prioritize with an awareness of importance and deadlines • Experience with Microsoft Office Suite (Word, Excel, PowerPoint) • Experience with Google Business Suite (Gmail, Drive, Docs, Sheets, Forms) preferred • WMS, EDI, SAP, Asana, Tableau experience a plus

🏖️ Benefits

• Health insurance • Retirement plans • Paid time off • Flexible work arrangements • Professional development programs • Bonuses • Equipment allowances